• Write a Review
  • Boards
  • Log In
Norwegian Pearl Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,374 Reviews

Cruise of a lifetime

Norwegian Pearl Cruise Review by #48

3 people found this helpful
Trip Details
  • Sail Date: Jun 2019
  • Destination: the Mediterranean
  • Cabin Type: Aft-Facing Mini-Suite with Balcony

Our bucket list cruise did turn out to be a "Cruise of a lifetime", but, not in the way we hoped.

Arrived 3 days early in Amsterdam and had a wonderful time exploring that city. Embarkation was a breeze and we were delighted with the cabin (11134), initially. Evenings were interrupted by folks playing basketball dspite the sign stating activities were to end at 5 PM. So easy to fix, just put the balls away!

Dinner the first evening in the Summer Palace proved to be on par with an Applebee's. Formality of service proved to be nonexistent, quality of food was mediocre. Exploration of other options proved more fruitful, specifically, Indigo and Cagney's with formally trained servers.

The entertainment, overall, was quite good. There wa an acrobat male and female team that were incredible. The ships crew of singers and dancers were on par with other cruises. Their "Legends" show was outstanding. Activities were spotty, poorly timed and some never happened.

Service was subpar compared to other cruise experiences. Having numerous mishaps it appears that communication is their biggest pitfall. All mishaps (but one) were rectified, but, only after having to be (begrudgingly) a squeaky wheel.

This was a repositioning cruise that came up short as one of the ships engines experienced problems that were not rectified. Our cruise ended 2 ports early and missed another enroute.

This was my first Norwegian cruise and will be my last. Poor communication, training and management failing to manage seems to be the primary problem.

Yes, a cruise of a lifetime and one that will never be forgotten.


#48's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Aft-Facing Mini-Suite with Balcony
Cabin M1 11134

Really liked the layout and size. Cabin 11134 is below the basketball court and Norwegians failure to enforce court use time can significantly affect your peaceful enjoyment. Bring earplugs!


Port & Shore Excursion Reviews

Amsterdam

On our own for 3 days. Wonderful city to explore.

Brugge (Bruges)

Cruise Port Shuttle took me to the wrong location causing me to miss my privately scheduled excursion. After being told by 2 guest services representatives that I was wrong, management saw the error of their ways and reimbursed.

Le Havre

Great overview of Paris, but, does not allow enough time to adequately explore.

WOnderful tour with great guide. very hot...the weather.

View All undefined undefined Reviews

Beautiful city, my fav of the cruise.

View All undefined undefined Reviews

A little bit of everything.

View All undefined undefined Reviews
Monaco (Monte Carlo)

One I had high hopes for and was eliminated due to our ship being stranded in Barcelona.

Florence (Livorno)

Was booked for a Florence/Pisa tour, but, never made it to port.


Previous ReviewNext Review
#48
2 Reviews Written
11 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Norwegian Pearl Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.