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Seven Seas Mariner Review

4.5 / 5.0
Editor Rating
360 reviews
29 Awards

Terribly Disappointing

Review for Seven Seas Mariner to Alaska
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allegrobunk
6-10 Cruises • Age 70s

Rating by category

Cabin
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Dining
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Additional details

Sail Date: Jun 2019
Cabin:

We chose this cruise and ship because we had been on the same ship with a different itinerary less than 2 years ago. We even chose the same room. We were told that the ship had been refurbished. Not so, at least in our cabin. So many things were wrong that it is hard to know where to begin. We boarded the ship at 2PM and didn't get our luggage until 5:30PM. The staff was all flustered. Something was off with the staff the whole voyage.

Our cabin had stains on the carpet, rust on the balcony and lots of mold. The service at the restaurants was awful. The staff was inattentive and didn't clear tables, so we all ended up waiting or sitting at dirty tables. We had lots of trouble with our reservations at the specialty restaurants. The food was decent, but not terrific.

Even on the first night, when the staff was introduced, they were not "on." Something felt off the whole voyage.

Cabin Review

Cabin Veranda Suite

Lay out was excellent, but the carpet was very dirty and there were rust stains and mold leading out to the balcony.

Port Reviews

Ketchikan

Best excursion of the trip. Great crab lunch.

Skagway

wonderful hike and independent guide was terrific.

Sitka

good trip but didn't see any whales.

48 Helpful Votes

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