1. Home
  2. Cruise Reviews
  3. Scenic Gem
Last year we traveled with Scenic on the Gems of the Danube itinerary and were very disappointed. As I wrote a rather critical review of that experience http://click.email.cruisecritic.com?qs=8bec0de70cfedc34d0783c44859edf84aaeaab785ae07d932f616c10a3f01701e526b95ecd7e021448a152adadca3e9a4527d6ca83bc5faf it is only fair that I say how wonderful our experience on the Scenic Gem was. Hard to believe it was the same cruise company! First, full disclosure, our itinerary was a charter with some significant changes in the shore and on board programs. Having said that, the crew, kitchen staff and ship were, without exception superior to what we experienced on the Danube. The Scenic Gem is a smaller ship designed to be able to travel from Paris to Honfleur. We understand that she is one of only a few that can include both these ports in the itinerary. The other lines' larger ships are restricted from one or the other (or both) ports as they cannot make the necessary turn around in Paris or enter the restricted harbor in Honfleur. Additionally she has been designed with some features not included on the Pearl. The Cabin (middle, sapphire? deck) was very similar but unlike the Amber, where the "balcony" was segregated from the room by an immovable partition, the Gem partition was capable of being fully opened allowing the balcony to become an integral part of the room. My wife quite liked the disco lights in the shower as well. A whimsical touch! Without exception the crew were amazing and among the best we have ever encountered. Accommodating, friendly, available! Hotel Manager Tomas was always present and ready to provide service (he even came with me and helped me open our cabin door one early morning when he saw me balancing two cups of coffee and croissants.) The staff quickly learned our preferences and went out of their way to provide extraordinary service. Wine glasses were topped up with no need to signal the waiter. Special requests for cabin issues, food or wine were happily and quickly responded to. As our charter did influence the menus I will not comment on this item, but the Chef and Kitchen staff produced some of the best quality food I have ever experienced on a cruise ship (including the 6 star lines) After our Danube experience we resolved never to sail with Scenic again. What the Seine cruise told us is that they are capable of providing an extraordinary experience . One wonders why there should be such great differences from one ship/crew to another.

Outstanding , superlative ! - Not the same Scenic as previously experienced

Scenic Gem Cruise Review by calgcruiser

Trip Details
Last year we traveled with Scenic on the Gems of the Danube itinerary and were very disappointed. As I wrote a rather critical review of that experience http://click.email.cruisecritic.com?qs=8bec0de70cfedc34d0783c44859edf84aaeaab785ae07d932f616c10a3f01701e526b95ecd7e021448a152adadca3e9a4527d6ca83bc5faf it is only fair that I say how wonderful our experience on the Scenic Gem was. Hard to believe it was the same cruise company!

First, full disclosure, our itinerary was a charter with some significant changes in the shore and on board programs. Having said that, the crew, kitchen staff and ship were, without exception superior to what we experienced on the Danube.

The Scenic Gem is a smaller ship designed to be able to travel from Paris to Honfleur. We understand that she is one of only a few that can include both these ports in the itinerary. The other lines' larger ships are restricted from one or the other (or both) ports as they cannot make the necessary turn around in Paris or enter the restricted harbor in Honfleur. Additionally she has been designed with some features not included on the Pearl. The Cabin (middle, sapphire? deck) was very similar but unlike the Amber, where the "balcony" was segregated from the room by an immovable partition, the Gem partition was capable of being fully opened allowing the balcony to become an integral part of the room. My wife quite liked the disco lights in the shower as well. A whimsical touch!

Without exception the crew were amazing and among the best we have ever encountered. Accommodating, friendly, available! Hotel Manager Tomas was always present and ready to provide service (he even came with me and helped me open our cabin door one early morning when he saw me balancing two cups of coffee and croissants.) The staff quickly learned our preferences and went out of their way to provide extraordinary service. Wine glasses were topped up with no need to signal the waiter. Special requests for cabin issues, food or wine were happily and quickly responded to.

As our charter did influence the menus I will not comment on this item, but the Chef and Kitchen staff produced some of the best quality food I have ever experienced on a cruise ship (including the 6 star lines)

After our Danube experience we resolved never to sail with Scenic again. What the Seine cruise told us is that they are capable of providing an extraordinary experience . One wonders why there should be such great differences from one ship/crew to another.
calgcruiser’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Scenic Gem price drops
250,000+ people have entered their email