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Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

Above and Beyond

Review for Crystal Serenity to Norwegian Fjords
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Jimbola
6-10 Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Jun 2019
Cabin: Deluxe Stateroom with Verandah
Traveled with children

Our third Crystal cruise did not disappoint. We went from Iceland to the fjord of Norway to Copenhagen, and I would highly recommend this route as it was spectacular in every way, and the Crystal Serenity was simply the best. Impeccable service, cuisine, facilities, entertainment- there cannot be a better cruise line than this.

I am a customer service expert, so I have high standards and Crystal surpassed every expectation. Every single item of cuisine at every single meal or snack was exceptional. They even had a wonderful variety of sugar-free and gluten-free treats which were most welcome for those of us with dietary restrictions. The staff handled all that with ease and a smile.

Every single staff member from the gangplank to the crew to the waiters to the stewardesses were delightful and the best you will ever experience. Really marvelous service.

Cabin Review

Deluxe Stateroom with Verandah

Cabin P2

Comfy, spacious, an impressive array of storage, ample room in the bathroom for two people, with two sinks, I could even stand up in the shower and I am very tall. The Stewardess (Ellen) was delightful and wonderful. Everything is spotless and well designed. The big screen TV at the foot of the bed was fantastic and we watched many movies, lectures, ship's camera, etc. My only complaint is that there could be a charging station or outlet on on of the night stands, but there are plenty of plugs in the room, American, USB, and European.

Port Reviews

Isafjord

In Isafjordur, we went to the Dynjandi waterfall which is spectacular and well worth it. By 2020, the new tunnel will be finished so it will be much easier and quicker to get there.

Geiranger

This is a must-see. A stunning fjord, quaint little tourist shops down by the water, but to the right of the village is the Waterfall Walk. You can't see the waterfall from the village, but if you walk around to the right, there is this huge torrent pouring right through town and a nice staircase to the right of it. Very powerful and close. At the top of the stairs is an excellent museum about the fjords, the FjordCenter. This is one of the best and most well done small museums I've ever see- a hidden gem. The walk back down past the little church is quite picturesque as well. We loved Geiranger!

38 Helpful Votes
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