The experience started badly in Manchester Airport, the check in lines were unbelievable it took nearly 2 hours to check in. This needs to be sorted there was no separate check in fo cruise passenger or if you had printed your own boarding passes which would have speeded everything up. Naples airport dreadful too had to walk for 20 minutes in the heat with cases ! Thought suitcases would have gone straight to cabin.
Overall we enjoyed the cruise and thought it was reasonable value for money. There are areas that need to addressed though so hence my detailed review.
The ship was lovely the public rooms were very nice newly renovated so were very modern however ship was always freezing air con too cold ! The balcony cabin was really nice and roomy and kept very clean by our steward. New bathroom with glass shower doors better than a curtain! Entertainment in the main theatre from the young singers and dancers was excellent - some really good shows. Other entertainment awful far too many silly game shows and quizzes should just pay more for quality artists. Don’t really need full on music and quizzes all day by the pool either. Resident groups were average. Karaoke was ridiculous as the screen is behind the person who is singing so all you see when in the audience is the back of the head of the person singing. All staff particularly waiters and bar staff were very good and efficient. The food in the main restaurants was good but not fantastic there should be more choice very limited no curries or chillies or liver or fillet steak. Buffet food not as varied as it should be and couldn’t believe at breakfast there was no egg station to make fresh omelettes etc and no carvery at lunch or dinner never known that before on a cruise. Speciality restaurants expensive