This was our first trip with Seabourn and will be our last. Our previous cruises have all been with Cunard in its Grills Suites. Cunard has bigger ships so more people but has immeasurably better staff and food. The food on the Ovation was boring and bland. The dress code is not policed and many evenings gentlemen turned up to dinner in polo shirts. The shore excursions were expensive and sometimes involved long journeys presumably because Seabourn do not wish to pay more expensive docking fees. The pillows and mattress had the consistency of a marshmallow. Despite firm pillows being offered our steward could not find any which wasn't great. The one female hairdresser on board was awful and the service generally slow. My husband ordered roses for our anniversary and they turned up at 10pm that night. The entertainment was boring and very few enrichment talks compared to Cunard. We could seldom have breakfast in the restaurant as we were on excursions and it did not open until 8am. The Colonnade was like a zoo. Very very disappointing.