Pros: professional staff, very clean ship, liked our cabin BJ202, local entertainment onboard very good, city tours were our favourite, good selection of ports and excursions.
Cons: Cabin - no butler in our balcony junior suite as advertised. Julius, our butler, had other employment commitments on the boat. Almost every time I called him and asked for something he said to call reception. Not answering his cell when I called sometimes and often we had different people (butlers?). Our room steward often forgot to replenish kleenex, qtips, face cloths and bath salt. Air conditioning worked poorly at night and it was very warm in our cabin.
Excursions - The Luxembourg excursion was a waste of time. Long bus ride and only about 1 hour to spend touring this city which is undergoing major renovations. The Roman Park: total chaos. Three buses from our ship visited this place and when we arrived, our tour guide was confused and trying to help other tour guides. Wasted approximately 40 minutes standing around and did not see much of the wonderful sites in this park. Strasbourg: homeless people on the streets and questionable characters. Our tour guide gave us a brisque tour of Strasbourg and would rather have had more of a guided tour. Sat down for a snack in the square and people would approach us trying to sell belts. Food: could have had more of a selection rather than repetitive chicken wings for lunch. TIP: Order wine off the menu rather than drinking the local wines the servers constantly offer. Overall, the cruise was wonderful but there needs to be some modifications made.
Was expecting more butler service than we received because our butler was working the bar and other job commitments and we were not demanding. The cabin steward could have stocked our bathroom supplies better more consistently. Great mattress and loved our balcony. Sometimes we had breakfast delivered to our room! Free pressing service which was great for evening wear. Mini bar was stocked daily. Air conditioning worked poorly at night and we were very warm. If travel with Scenic again, will book the diamond BJ suite because there is free laundry and free press service. Won't rely on butler service.
Loved the flea market and bring cash with you. Very pretty little city.
Very well done and organized. Sad, too, to see how so many soldiers lost their lives during WW2.View All 13 Open Air Museum Reviews