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We chose this cruise because of location convenience for a bachelorette party. Pros: James was amazing and went above and beyond to help accommodate our bachelorette party. Joey and his team were a great steward and attentive to our needs. The spa services were incredible and exceeded my expectations. Kristel and Suba were great servers! Roger makes the best mojitos! Cons: guest services needs improvement. Upon our arrival, the room we were booked in was not up to our expectations (do not book 4 adults in one room). I went to guest services to ask if there was another room available so we could split our party up and that i was willing to pay anything. I was told the cruise ship was sold out, but when another group in our party had a problem with a bed, they were put in another room. This leads me to believe Carnival lied to me about being sold out and lost out on the chance to increase their revenue. Dinner reservations were incorrect 2 of the three nights and the staff was difficult to work with to accommodate our party. Overall, most staff was great but I will never be returning to a carnival cruise again.

Some amazing service but will not be back

Carnival Sunshine Cruise Review by Bebepl

Trip Details
  • Sail Date: June 2019
  • Destination: Bahamas
  • Cabin Type: Interior
We chose this cruise because of location convenience for a bachelorette party.

Pros: James was amazing and went above and beyond to help accommodate our bachelorette party. Joey and his team were a great steward and attentive to our needs. The spa services were incredible and exceeded my expectations. Kristel and Suba were great servers! Roger makes the best mojitos!

Cons: guest services needs improvement. Upon our arrival, the room we were booked in was not up to our expectations (do not book 4 adults in one room). I went to guest services to ask if there was another room available so we could split our party up and that i was willing to pay anything. I was told the cruise ship was sold out, but when another group in our party had a problem with a bed, they were put in another room. This leads me to believe Carnival lied to me about being sold out and lost out on the chance to increase their revenue. Dinner reservations were incorrect 2 of the three nights and the staff was difficult to work with to accommodate our party.

Overall, most staff was great but I will never be returning to a carnival cruise again.
Bebepl’s Full Rating Summary
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