• Write a Review
  • Boards
  • Log In
Celebrity Edge Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
578 Reviews

Very disappointed

Celebrity Edge Cruise Review by Juleon

47 people found this helpful
Trip Details
  • Sail Date: Jul 2019
  • Destination: the Western Mediterranean
  • Cabin Type: Edge Villa

We booked an Edge Villa suite as a treat for me after my illness and instead of being spoilt we were constantly frustrated.

We could not use the “exclusive to suites retreat pool and spa” on day 2 as they were filming to promote the ship until 9 pm. No-one ( even our Butler) apparently knew about it and we only found out after we opened our direct door to the retreat to be told the area was closed for filming.

After making our way to attend a talk on jewellery at 3.30 pm ( because we couldn’t use our exclusive pool and spa area) after waiting for 15 m we asked security if we were in the right place only to be told it had been cancelled. We were promised pamphlets to be delivered to our room for a rescheduled talk - nothing arrived.

No bath salts or bubble bath for our bath, no cotton balls - just an empty container on the bathroom sink.

Our private spa was emptied each day but never refilled until we rang and requested it.

Dinner service at the restaurants ordinary and we were made to feel like Scrooge’s when we just stuck to our premium package wines by the glass instead of ordering bottles of wine from their exclusive list.


Juleon's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Edge Villa
Cabin EV villa edge

Ordinary


Port & Shore Excursion Reviews


Previous ReviewNext Review
Juleon
1 Reviews Written
47 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Celebrity Edge Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.