This was our 9th Silversea cruise all previous being on Spirit and Shadow, so we were keen to sample the Muse.
We stayed in Fairmont Waterfront pre cruise, and exceptional hotel, top tip, choose a harbour view Gold floor room.
It was a mixed experience on the Muse.
The new Musification decor and the ship did not disappoint, a stunning ship and much improved over the older ships.
The crew as always were superb, always friendly professional and a delight.
However, we for sure noticed a slipping of previous standards.
The main points we noticed, all small, but it's the small detail that counts:
This was an Alaskan cruise, with the spotlight on scenery and wildlife, previous Silversea cruises always had binoculars in every cabin, wow, not any more, when I asked the reply from the Cruise Consultant was, it cost to much as guests steal them, a lowering of standards.
I was surprised to see on the open forward deck, Zodiacs and Kayaks tied down, very unsightly. It became clear during the cruise that this cruise was partially an Expedition cruise, unfortunately this was not made clear in any pre cruise matterial.
One day of the cruise was modified, without any pre cruise notice, to facilitate the expedition element as the ship moored for 12 hrs in Rudyard Bay, yes lovely scenery but after 12 hrs looking it became tiresome, it was all for the Expedition and tours using Zodiacs and Kayaks.
Dining in the La Terrazza restaurant was very disappointing, the changes have created a more open cafe concept, very noisey taking away its previous charm. Top tip, try it once but dine in Atlantide, Silver Note or La Dame, these are all very good.
We noticed the service was not as before, standards from Silversea are dropping, these points are small but important, to me all drink measures are smaller, canape are meager, one other guest called it the "Meega Muse" Also lacking was the old Silversea luxury of a waiter taking ladys by the arm to escort to table. Sliding standards.
And what happened to the luxury touch of your butler giving you a choice of toiletries for your cabin. Sliding standards.
If you have this option, take the Juneau Silver King Lodge tour, amazing wildlife and lunch.
Yes Silversea are exceptional and I would certainly cruise with them again and recommend them. However, the new Musification is missing something, I'm not sure what but they seem to have just taken there eye off the ball, and are cutting back on small luxury items, but I would suggest that it's just those small luxury touches that have made Silversea.
Very good, however no Binoculars provided on an Alaskan Cruise !!
TV was intermittent, crew said there we problems all over the ship.
No choice of toiletries.
Butler and service very good.
Recommended, combined with whale watching cruise, Orca and Humpback sightings.
Good trip with Humpback and Grey whale sightings.
Good wildlife and superb lunch