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We took a week long river cruise on the Mozart and enjoyed it greatly. The food and service were excellent. The ports and included excursions were also very good, and the scenery along the Danube was spectacular! Just by way of background, this was our second river cruise. Our first was on AMA, on the Rhône. We’ve done 22 ocean cruises, although none on Crystal. We boarded around noon and our room was ready. We had a room on deck 2 with a French balcony. The room was small, like most river cruise cabins. With the closet by one side of the bed it was really impossible for both of us to access the closet and get dressed at the same time. The room looked too small to have in-suite dining so we didn’t do that. The restaurants are just one deck up and with very convenient times so it wasn’t necessary anyway. The bathroom was small and the storage space was down low. The toilet seat cover was set up to automatically raise when it sensed nearby movement. After the first couple days, the novelty wore off and I asked the steward to turn it off, and she did. We hardly used the TV. There was an iPad in the room that had some magazines and we could access our account. We could access our account on our iPhone as well after we logged into their WiFi. The WiFi worked well throughout the ship. The outlets all required an adapter for US devices but there were a number of USB ports for recharging. We did not interact with our butler, Adrian, very much. He did not make himself very present but we weren’t in our room much so that was fine. The food and service in Waterside was very good to superb. Agnes was our sommelier most nights and she was very knowledgeable and helpful, and always with a smile. Lunch was always a buffet in Waterside and very well done with main entrees, a soup, salad options plus desserts. Servers were consistently available to refill water (still or sparkling) and for wine and beer. We went to Blue a couple of times for lunch. There is no buffet and a small menu with items made to order. The food and service were very good there as well. The top deck was open almost all the time except when going under a low bridge (only twice). There was bar service there as well. The scenery was spectacular! The great weather helped. It was quite warm some days but sunny with bright blue skies. The castles, vineyards and small towns make for a beautiful milieu. The included excursions were very good. The Audio Vox listening devices are a huge help (make sure they are fully charged though!). The busses were not full and the guides were very good. There are a variety of activity levels offered. I’m sure we could have booked our own guides in most towns but our tours were more than satisfactory. We were traveling with a group of 20 people that included Karen MacNeil who authored The Wine Bible. She hosted two excellent enrichment presentations on wine. The other enrichment activities were not that interesting. The pianist in the bar before dinner was good. Dinners were uniformly excellent. The service was very attentive without being overly so. The included wines were interesting and generally local, and others were available upon request—just ask for the wine menu. There were multiple options each night and the menu changed nightly. We were very fortunate that the Danube was at a perfect level for our cruise. Please note, however, the Danube is not blue! I would certainly recommend this cruise for anyone considering a Danube cruise. Five stars!

Excellent food and service on the Crystal Mozart

Crystal Mozart Cruise Review by CruiserFromMaine

2 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Europe
  • Cabin Type: Suite with French Balcony
We took a week long river cruise on the Mozart and enjoyed it greatly. The food and service were excellent. The ports and included excursions were also very good, and the scenery along the Danube was spectacular!

Just by way of background, this was our second river cruise. Our first was on AMA, on the Rhône. We’ve done 22 ocean cruises, although none on Crystal.

We boarded around noon and our room was ready. We had a room on deck 2 with a French balcony. The room was small, like most river cruise cabins. With the closet by one side of the bed it was really impossible for both of us to access the closet and get dressed at the same time. The room looked too small to have in-suite dining so we didn’t do that. The restaurants are just one deck up and with very convenient times so it wasn’t necessary anyway. The bathroom was small and the storage space was down low. The toilet seat cover was set up to automatically raise when it sensed nearby movement. After the first couple days, the novelty wore off and I asked the steward to turn it off, and she did.

We hardly used the TV. There was an iPad in the room that had some magazines and we could access our account. We could access our account on our iPhone as well after we logged into their WiFi. The WiFi worked well throughout the ship. The outlets all required an adapter for US devices but there were a number of USB ports for recharging.

We did not interact with our butler, Adrian, very much. He did not make himself very present but we weren’t in our room much so that was fine.

The food and service in Waterside was very good to superb. Agnes was our sommelier most nights and she was very knowledgeable and helpful, and always with a smile. Lunch was always a buffet in Waterside and very well done with main entrees, a soup, salad options plus desserts. Servers were consistently available to refill water (still or sparkling) and for wine and beer.

We went to Blue a couple of times for lunch. There is no buffet and a small menu with items made to order. The food and service were very good there as well.

The top deck was open almost all the time except when going under a low bridge (only twice). There was bar service there as well.

The scenery was spectacular! The great weather helped. It was quite warm some days but sunny with bright blue skies. The castles, vineyards and small towns make for a beautiful milieu.

The included excursions were very good. The Audio Vox listening devices are a huge help (make sure they are fully charged though!). The busses were not full and the guides were very good. There are a variety of activity levels offered. I’m sure we could have booked our own guides in most towns but our tours were more than satisfactory.

We were traveling with a group of 20 people that included Karen MacNeil who authored The Wine Bible. She hosted two excellent enrichment presentations on wine. The other enrichment activities were not that interesting. The pianist in the bar before dinner was good.

Dinners were uniformly excellent. The service was very attentive without being overly so. The included wines were interesting and generally local, and others were available upon request—just ask for the wine menu. There were multiple options each night and the menu changed nightly.

We were very fortunate that the Danube was at a perfect level for our cruise. Please note, however, the Danube is not blue!

I would certainly recommend this cruise for anyone considering a Danube cruise. Five stars!
CruiserFromMaine’s Full Rating Summary
Enrichment Activities
Value For Money
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Dining
Public Rooms
Entertainment
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Cabin Review

Suite with French Balcony
Cabin S2 232
The room was small, like most river cruise cabins. With the closet by one side of the bed it was really impossible for both of us to access the closet and get dressed at the same time. The room looked too small to have in-suite dining so we didn’t do that. The restaurants are just one deck up and with very convenient times so it wasn’t necessary anyway. The bathroom was small and the storage space was down low. The toilet seat cover was set up to automatically raise when it sensed nearby movement. After the first couple days, the novelty wore off and I asked the steward to turn it off, and she did.

We hardly used the TV. There was an iPad in the room that had some magazines and we could access our account. We could access our account on our iPhone as well after we logged into their WiFi. The WiFi worked well throughout the ship. The outlets all required an adapter for US devices but there were a number of USB ports for recharging.
Seahorse Deck Suite Cabins

Port & Shore Excursion Reviews