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We were really excited to take this trip and were partially disappointed with our overall experience. The service by the staff was exceptional. We did opt for one of the Penthouse suites and were treated very well. However there were a few things that really disappointed us. To start with the food was not good at all. We have cruised on other lines such as Royal Caribbean and had a phenomenal restaurant experience. But the food on this ship was less than average. We couldn’t wait to get off the ship at the ports so we could eat some good food. Please keep in mind that I’m not that picky when it comes to food. In fact we were excited to eat at Burger King in the airport on our way back. So if your going on a cruise to experience great food...look elsewhere. The second thing that was mildly disappointing was there isn’t that much to do on this ship when you think of what cruise ships offer today. The theater shows were very well done and we enjoyed them very much. Also the shore excursion staff was great and we enjoyed the tours they provided but you don’t get that much time in ports compared to other trips we have taken. We had somewhere between 5-7 hours and other cruises provided a longer shore excursion experience. Probably the thing that was most irritating was the additional charge that we were surprised by at the end of our trip. We had prepaid for all of our charges and then we also paid both our butler and cleaning person a generous tip. But NCL also charged us $18 per person per day to provide tips to all of their crew that typically don’t get tips for their service. I don’t know why NCL is supplementing their payroll by charging passengers an additional $250,000-300,000 per cruise but that was ridiculous for a total crew count of 1,100 members. We have never been charged this fee on other cruise lines when you prepay your tips already. After spending over $8,000 for two people, we felt that the experience should have been better. Sorry to say but it’s back to Royal Caribbean or some other line for us. NCL is off the list.

Mixed experience...

Norwegian Star Cruise Review by tamjam06

Trip Details
  • Sail Date: June 2019
  • Destination: Mediterranean
  • Cabin Type: Aft-Facing Penthouse with Large Balcony
We were really excited to take this trip and were partially disappointed with our overall experience. The service by the staff was exceptional. We did opt for one of the Penthouse suites and were treated very well. However there were a few things that really disappointed us. To start with the food was not good at all. We have cruised on other lines such as Royal Caribbean and had a phenomenal restaurant experience. But the food on this ship was less than average. We couldn’t wait to get off the ship at the ports so we could eat some good food. Please keep in mind that I’m not that picky when it comes to food. In fact we were excited to eat at Burger King in the airport on our way back. So if your going on a cruise to experience great food...look elsewhere. The second thing that was mildly disappointing was there isn’t that much to do on this ship when you think of what cruise ships offer today. The theater shows were very well done and we enjoyed them very much. Also the shore excursion staff was great and we enjoyed the tours they provided but you don’t get that much time in ports compared to other trips we have taken. We had somewhere between 5-7 hours and other cruises provided a longer shore excursion experience. Probably the thing that was most irritating was the additional charge that we were surprised by at the end of our trip. We had prepaid for all of our charges and then we also paid both our butler and cleaning person a generous tip. But NCL also charged us $18 per person per day to provide tips to all of their crew that typically don’t get tips for their service. I don’t know why NCL is supplementing their payroll by charging passengers an additional $250,000-300,000 per cruise but that was ridiculous for a total crew count of 1,100 members. We have never been charged this fee on other cruise lines when you prepay your tips already. After spending over $8,000 for two people, we felt that the experience should have been better. Sorry to say but it’s back to Royal Caribbean or some other line for us. NCL is off the list.
tamjam06’s Full Rating Summary
Enrichment Activities
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Cabin Review

Aft-Facing Penthouse with Large Balcony
Cabin SF 9236
Nice room and excellent service.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins