We have been cruising for many years and chose this cruise because we wanted to see Iceland, Scotland and Norway. We had cruised before with NCL and knew that the Food would not be good, so we bought a 10-dinner specialty dinning package.

Upon arriving in Copenhagen, check in took 90 minutes, once on board we were told that they still needed to load supplies (are they amateurs?, is this the first time they load this ship?), so we ended up leaving 6 hours late which made us loose our next port. We also missed Invergordon

Before I booked, I called their reservations office to ask if the ship would need to use tenders at any port and was assured that we would be docking at all ports. THEY LIED to me as we had to disembark 4,000 people with very few tenders at 3 ports. This was horrible, terrible and took at least 2 hours to get in but at Edinburgh we waited for 3 hours in the freezing rain to get back to the ship, my wife got sick. Are they criminals or just stupid? they know that they must re embark 4,000 guests and that this takes at least 40 tenders at 100 guests each. They did hire 2 larger local boats, but we still waited in line for 3 hours. Did they really need to save a few dollars and make everybody’s trip miserable? Read more