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Crown Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,116 Reviews

Tired ship, mediocre entertainment, quality food

Crown Princess Cruise Review by ragde

3 people found this helpful
Trip Details
  • Sail Date: Jun 2019
  • Destination: the British Isles & Western Europe
  • Cabin Type: Balcony

We had been recommended the ports on a British Isles Cruise from a friend. We found the ports on a Princess cruise. We had cruised Princess several times before and were expecting a level of quality in the ship and staff that unfortunately we did not receive on this cruise. The Crown Princess seems to be a tired ship with a tired staff and crew. They seem more interested in selling you extras than providing the experience a Princess Cruise has been known for.

The food was excellent. The desserts were consistently good.

The entertainment was below par; the sound system made everything worse- tinny with excessive reverb on every musician and singer.

The salon staff were hard core sales people determined to sell you more services and product rather than delivering on the services you purchased.

The staff overall seemed as tried as the ship.

Our steward did a good job, though we hardly some him and there aren't the extra perks Princess had provided in the past- the attention to details and the offering of services (ice, etc.) that we had been accustomed to.

The one excursion we took with the ship was overprice and did NOT deliver on the items described on the Princess website.

Overall we had a great time in spite of the disappointing ship and service.

ragde's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin BF R201

We enjoyed the extra closet space, the adequate hanger supply and the comfortable bedding. This cabin is the first on its level with a balcony (aft) and so there is more noise while on the balcony but it wasn't a problem. The shower is small, but adequate. The whole ship seems tired.

Port & Shore Excursion Reviews


Did not come anywhere close to being the excursion advertised by the Cruise Line.

View All 35 Stonehenge Reviews
St. Peter Port (Guernsey)

Rode the public bus around the island. This island is not equipped to handle two cruise ships in one day. The bus was loaded with cruise passengers and you couldn't see out the windows as a result. Quaint island but not a good port for a large cruise ship.

Cobh (Cork)

We used an outside excursion (Paddywagon). We saw Blarney Castle, the woolen mills and Kinsale but we were not in port long enough to see much of Cork. I would recommend Paddywagon.


Great experience, well worth the small price. Three pubs with 2 musicians leading the way and sharing their music with us. A GREAT time.

Greenock (Glasgow)

Used hop on hop off bus. Had a good time but was not in port long enough to experience very much because we had to take the train on a round trip from Greenock.

Our driver was excellent and we saw a great deal including the Causeway, the Rope Bridge, Bushmills Distillery, the Dunluce Castle and then a tour of Belfast about 'the troubles"

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Edinburgh (South Queensferry)

We used the hop on hop off bus and stopped at places we wished to see. It is a wonderful city.

Our driver Laura Moon was the very best tour guide I have ever had. She was filled with information and is a great story teller. We saw an incredible amount including Loch Ness, Beauly, Inverness, Clava Cairns, Cawdor Castle and gardens. One of the best excursions I have ever done. Ask for Laura.

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