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We had been recommended the ports on a British Isles Cruise from a friend. We found the ports on a Princess cruise. We had cruised Princess several times before and were expecting a level of quality in the ship and staff that unfortunately we did not receive on this cruise. The Crown Princess seems to be a tired ship with a tired staff and crew. They seem more interested in selling you extras than providing the experience a Princess Cruise has been known for. The food was excellent. The desserts were consistently good. The entertainment was below par; the sound system made everything worse- tinny with excessive reverb on every musician and singer. The salon staff were hard core sales people determined to sell you more services and product rather than delivering on the services you purchased. The staff overall seemed as tried as the ship. Our steward did a good job, though we hardly some him and there aren't the extra perks Princess had provided in the past- the attention to details and the offering of services (ice, etc.) that we had been accustomed to. The one excursion we took with the ship was overprice and did NOT deliver on the items described on the Princess website. Overall we had a great time in spite of the disappointing ship and service.

Tired ship, mediocre entertainment, quality food

Crown Princess Cruise Review by ragde

3 people found this helpful
Trip Details
We had been recommended the ports on a British Isles Cruise from a friend. We found the ports on a Princess cruise. We had cruised Princess several times before and were expecting a level of quality in the ship and staff that unfortunately we did not receive on this cruise. The Crown Princess seems to be a tired ship with a tired staff and crew. They seem more interested in selling you extras than providing the experience a Princess Cruise has been known for.

The food was excellent. The desserts were consistently good.

The entertainment was below par; the sound system made everything worse- tinny with excessive reverb on every musician and singer.

The salon staff were hard core sales people determined to sell you more services and product rather than delivering on the services you purchased.

The staff overall seemed as tried as the ship.

Our steward did a good job, though we hardly some him and there aren't the extra perks Princess had provided in the past- the attention to details and the offering of services (ice, etc.) that we had been accustomed to.

The one excursion we took with the ship was overprice and did NOT deliver on the items described on the Princess website.

Overall we had a great time in spite of the disappointing ship and service.
ragde’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Shore Excursions
Service
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Cabin Review

Balcony
Cabin BF R201
We enjoyed the extra closet space, the adequate hanger supply and the comfortable bedding. This cabin is the first on its level with a balcony (aft) and so there is more noise while on the balcony but it wasn't a problem. The shower is small, but adequate. The whole ship seems tired.
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews