This was our first cruise, and we enjoyed our week on the Breakaway. Embarkation in Miami was very efficient. We went through the check in process quickly and the person assisting us was helpful and courteous. Getting onto the ship was almost effortless—just a few drips to avoid since it was raining. Disembarkation was really the only negative (and not a game changer for us) as the line was REALLY long and weaved and twisted all around deck 7. We heard it was due to a new customs process. Our balcony cabin was fantastic. Cyril, the cabin steward, was great—friendly, courteous, and helpful. In the dining areas, we also experienced very friendly and courteous staff—not at all what some reviewers described. In fact, all of the staff that we encountered were pleasant. Our meals were all delicious—we mostly ate in the main dining rooms or specialty restaurants. We especially recommend Ocean Blue, Moderno, and Teppanyaki. For breakfast, be sure to check out the free buffet at Margaritaville for a quieter place with great views. We did the San Juan City Tour and the Island Beach Break (Tortola); those were our favorite excursions. While we enjoyed snorkeling in St Thomas and the Blue Lagoon Dolphin Encounter in Nassau, these were over-crowded and expensive. All of the shows that we attended—Velvet, Dueling Pianos, Rock of Ages, Burn the Floor—were very professionally performed. We would most definitely cruise on the Breakaway again.