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We previously sailed on the Viking Idi/Viking Kvasir on the Rhine Getaway river cruise in June, 2016 and had such a great time we immediately booked the Alaska and the Inside Passage cruise on the Viking Orion as soon as this itinerary became available in April, 2017. We were not disappointed. We have sailed on two previous ocean cruises (before Viking Ocean ships were launched) and this was by far the best. From every aspect, from trip planning and booking through shore excursions, dining, cabin, embarkation and disembarkation, our trip was virtually flawless. My wife has celiac disease and is therefore strictly gluten and soy free. We made this aware to Viking early on and Viking ensured that no matter where we dined onboard, from the Restaurant, though the World Cafe, Manfredi's and the snack bars, she was accommodated. Our restaurant manager, Ariel Aribella, ensured that no matter which venue we dined in on a particular day, my wife as able to view the next days gluten free options and select her meals in advance. The ship itself was beautiful and spotless. I have read virtually every review of the Orion since its maiden voyage and was frankly surprised at some of the negative comments. Most negative comments, not all, seemed to reflect personal preferences of the reviewer, such as food quality, cabin layout, excursion locations and guides, etc. We experienced none of these issues, except for one minor problem on the Juneau included excursion, which we believe was incorrectly described. More on that later We selected our excursions the day they became available after creating our wish list on the My Viking Journey website and each of these was available. We chose three optional and four included excursions. The best ones were the optional excursions in Sitka, Icy Strait Point, and Skagway. Our only disappointment was as stated above, the included Salmon Hatchery and Mendenhall Glacier Experience. The salmon hatchery was fine, but our only view of the Mendenhall Glacier was from an observation point five miles away and the only way we knew it was the glacier and not a cloud was because our guide told us it was. Other people on this tour had the same comments and we made our issue known to Viking Guest Services. They acknowledged they had had similar complaints and we received a phone call the next day from Viking promising to address the issue. All of our other excursions were great, from the History and Native Animals of Sitka, to the Bear Search in Icy Strait Point, and especially the White Pass Railroad in Skagway. The outstanding weather during the last two added immensely to our enjoyment of these excursions. Cabin: From our virtual exploration of the Orion on the My Viking Journey website, we pretty much knew what to expect from our Penthouse Veranda Stateroom, and we were not disappointed . The cabin was spacious for our needs, the storage spaces were more than adequate, even for our way overpacked suitcases (lesson learned). The bathroom was well laid out and we never felt crowded. The balcony was large enough and had plenty of space. Our cabin attendant, Romantino and his assistant were outstanding. Every need was immediately attended to and the cabin was spotless each time we returned. The cruise director, Spence Robson was fantastic. Not only was he constantly available around the ship, he introduced all of the activities, including the port talks, the entertainers, and the production shows, he also is a great performer. We enjoyed the production shows by the Viking Oasis show band and the Viking Vocalists. They were very professional and enthusiastic.

Great Ship, Great Itinerary

Viking Orion Cruise Review by MurrietaAl

13 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Alaska
We previously sailed on the Viking Idi/Viking Kvasir on the Rhine Getaway river cruise in June, 2016 and had such a great time we immediately booked the Alaska and the Inside Passage cruise on the Viking Orion as soon as this itinerary became available in April, 2017. We were not disappointed. We have sailed on two previous ocean cruises (before Viking Ocean ships were launched) and this was by far the best. From every aspect, from trip planning and booking through shore excursions, dining, cabin, embarkation and disembarkation, our trip was virtually flawless.

My wife has celiac disease and is therefore strictly gluten and soy free. We made this aware to Viking early on and Viking ensured that no matter where we dined onboard, from the Restaurant, though the World Cafe, Manfredi's and the snack bars, she was accommodated. Our restaurant manager, Ariel Aribella, ensured that no matter which venue we dined in on a particular day, my wife as able to view the next days gluten free options and select her meals in advance.

The ship itself was beautiful and spotless. I have read virtually every review of the Orion since its maiden voyage and was frankly surprised at some of the negative comments. Most negative comments, not all, seemed to reflect personal preferences of the reviewer, such as food quality, cabin layout, excursion locations and guides, etc. We experienced none of these issues, except for one minor problem on the Juneau included excursion, which we believe was incorrectly described. More on that later

We selected our excursions the day they became available after creating our wish list on the My Viking Journey website and each of these was available. We chose three optional and four included excursions. The best ones were the optional excursions in Sitka, Icy Strait Point, and Skagway. Our only disappointment was as stated above, the included Salmon Hatchery and Mendenhall Glacier Experience. The salmon hatchery was fine, but our only view of the Mendenhall Glacier was from an observation point five miles away and the only way we knew it was the glacier and not a cloud was because our guide told us it was. Other people on this tour had the same comments and we made our issue known to Viking Guest Services. They acknowledged they had had similar complaints and we received a phone call the next day from Viking promising to address the issue. All of our other excursions were great, from the History and Native Animals of Sitka, to the Bear Search in Icy Strait Point, and especially the White Pass Railroad in Skagway. The outstanding weather during the last two added immensely to our enjoyment of these excursions.

Cabin: From our virtual exploration of the Orion on the My Viking Journey website, we pretty much knew what to expect from our Penthouse Veranda Stateroom, and we were not disappointed . The cabin was spacious for our needs, the storage spaces were more than adequate, even for our way overpacked suitcases (lesson learned). The bathroom was well laid out and we never felt crowded. The balcony was large enough and had plenty of space. Our cabin attendant, Romantino and his assistant were outstanding. Every need was immediately attended to and the cabin was spotless each time we returned.

The cruise director, Spence Robson was fantastic. Not only was he constantly available around the ship, he introduced all of the activities, including the port talks, the entertainers, and the production shows, he also is a great performer. We enjoyed the production shows by the Viking Oasis show band and the Viking Vocalists. They were very professional and enthusiastic.
MurrietaAl’s Full Rating Summary
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Cabin Review

Cabin 6009
Cabin was outstanding

Port & Shore Excursion Reviews

  • Wildlife Tour
    Great tour. Beautiful walk though the rain forest and on our last overlook we saw a brown bear for quite a while. The weather, along with that in Skagway, was gorgeous-the best on the entire trip. On our way back to the port we had a close up view of another bear right next to the bus.
    View All 63 Wildlife Tour Reviews
  • Juneau
    Salmon hatchery was fine but Mendenhall Glacier "experience" was disappointing. We could only view the glacier from a distance of five miles and would not have known what it was if our guide hadn't told us. We couldn't tell if it was a cloud or the glacier. Guest Services was advised and said they would address the issue.
    View All 12,619 Juneau Cruise Port Reviews
    View Cruise Critic's Juneau Cruise Port Review
  • Potlatch Park
    Great visit to native totem poles and history of native people. It rained heavily for most of the excursion, but we can't blame Viking for that.
    View All 26 Potlatch Park Reviews
  • Wildlife Tour
    Also rained off and on during the excursion but we were able to see everything offered. Wildlife sanctuary was very informative and interesting.
    View All 36 Wildlife Tour Reviews
  • White Pass Scenic Railway
    We booked the luxury rail car on this excursion and it was worth every penny. The plush leather swivel seats were so comfortable they spoiled us. This car had its own tour guide/bartender/waiter and he was outstanding. The views were outstanding. As mentioned above, the weather was the best of the trip, cloudless skies and warm temperatures with very little breeze. By far this was the best excursion of the trip.
    View All 1,052 White Pass Scenic Railway Reviews