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We have sailed on Holland, Disney, Carnival, Norwegian and Royal. MSC by far out performs and outshines all of the previous cruises we have taken. We we nervous taking this trip after reading so many negative reviews online. After sailing on the MSC Seaside, I don’t know what cruise the negative reviewers were on but they obviously weren’t on the same ship we were on. No cruise line is perfect so let’s start with the negatives: 1) The elevators- There isn’t enough of them, they are small and slow. You have to pack your patience pants and just wait for them. 2) The hot tubs aren’t very hot and they close when the pools close around 10. 3) The buffet on 16 is only open for breakfast and lunch. 4) The time in some of the ports is too short. We were in St. Martin for 5 short hours and we were the only ship in port. We should have stayed for at least 7 hours. 5) The in-cabin television choices weren’t the best. No movies on a loop like other lines. That’s it for the negatives. On to the positive 1) The ship is beautiful and clean. 2) MSC has the highest safety rating in the Caribbean. 3) Our room was taken care of twice a day by a fabulous room steward. 4) Marco is the guy in charge of the special events and drawings for the shops. He’s a great guy both fun and funny. 5) The MDR staff was fantastic. Two members of our party of four have pretty severe food allergies, one to coconut and one to tree nuts. We had a cross contamination coconut scare one night. He was fine but we kind of scared our head waiter. After that she personally checked with the chef to make sure our main dish and dessert choices were safe for us. Talk about going above and beyond the call of duty! She made sure that no one at the table had tree nuts or coconut on our dessert plates to keep us safe. 6) Bar Service: Yes, the bars are busy with 5,000 people on board expect to wait a bit. We had the easy drink package and the bartenders were VERY generous with their pours. The only bar that was stingy with their pours was the main bar on 5. The bartenders will let you know if what you ordered is or is not in your drink package. 7) The casino was small but very nice. The machines payed well and were awarded a free cruise based on the points accumulated. On other lines you have to pay port fees and taxes if you win a free cruise. Not on MSC, free means free. We were also invited to sail on the Meraviglia’s first cruises in the Caribbean as a casino VIP without cost to us. 8) We bought the 10 photo package before we left and that was worth the money. We were confused when we found our embarkation photos in the room and didn’t see the letter that told us we would be charged if we didn’t return them by Tuesday evening. We easily had those charges reversed. 9) It was so nice to see the rules for adult only areas being enforced. The pool on deck 7 is for 16 and up only. On several occasions the lifeguard told younger children to get out of the pool, much to the irritation of their parents. In the casino there was a family that allowed their 4 or 5 year old to play on a machine and the casino host quickly put the entire family out of the casino. Who lets their 5 year old to gamble in the casino? 10) Embarkation and Debarkation were the smoothest and easiest we have ever had. We were able to get our room keys and security photos taken quickly and onto the ship in a flash. I highly recommend traveling with a passport because they use facial recognition technology for going through customs. We carried off our luggage and were through customs and in our car in record time. We had a fantastic time and will definitely be back on a MSC ship in the future. Quick tip, if you have to sign for something you are being charged for it. While in St. Martin, go to the Lazy Lizard for drinks and lunch!

What an amazing trip!

MSC Seaside Cruise Review by atgarcias

9 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
We have sailed on Holland, Disney, Carnival, Norwegian and Royal. MSC by far out performs and outshines all of the previous cruises we have taken.

We we nervous taking this trip after reading so many negative reviews online. After sailing on the MSC Seaside, I don’t know what cruise the negative reviewers were on but they obviously weren’t on the same ship we were on.

No cruise line is perfect so let’s start with the negatives:

1) The elevators- There isn’t enough of them, they are small and slow. You have to pack your patience pants and just wait for them.

2) The hot tubs aren’t very hot and they close when the pools close around 10.

3) The buffet on 16 is only open for breakfast and lunch.

4) The time in some of the ports is too short. We were in St. Martin for 5 short hours and we were the only ship in port. We should have stayed for at least 7 hours.

5) The in-cabin television choices weren’t the best. No movies on a loop like other lines.

That’s it for the negatives.

On to the positive

1) The ship is beautiful and clean.

2) MSC has the highest safety rating in the Caribbean.

3) Our room was taken care of twice a day by a fabulous room steward.

4) Marco is the guy in charge of the special events and drawings for the shops. He’s a great guy both fun and funny.

5) The MDR staff was fantastic. Two members of our party of four have pretty severe food allergies, one to coconut and one to tree nuts. We had a cross contamination coconut scare one night. He was fine but we kind of scared our head waiter. After that she personally checked with the chef to make sure our main dish and dessert choices were safe for us. Talk about going above and beyond the call of duty! She made sure that no one at the table had tree nuts or coconut on our dessert plates to keep us safe.

6) Bar Service: Yes, the bars are busy with 5,000 people on board expect to wait a bit. We had the easy drink package and the bartenders were VERY generous with their pours. The only bar that was stingy with their pours was the main bar on 5. The bartenders will let you know if what you ordered is or is not in your drink package.

7) The casino was small but very nice. The machines payed well and were awarded a free cruise based on the points accumulated. On other lines you have to pay port fees and taxes if you win a free cruise. Not on MSC, free means free. We were also invited to sail on the Meraviglia’s first cruises in the Caribbean as a casino VIP without cost to us.

8) We bought the 10 photo package before we left and that was worth the money. We were confused when we found our embarkation photos in the room and didn’t see the letter that told us we would be charged if we didn’t return them by Tuesday evening. We easily had those charges reversed.

9) It was so nice to see the rules for adult only areas being enforced. The pool on deck 7 is for 16 and up only. On several occasions the lifeguard told younger children to get out of the pool, much to the irritation of their parents. In the casino there was a family that allowed their 4 or 5 year old to play on a machine and the casino host quickly put the entire family out of the casino. Who lets their 5 year old to gamble in the casino?

10) Embarkation and Debarkation were the smoothest and easiest we have ever had. We were able to get our room keys and security photos taken quickly and onto the ship in a flash. I highly recommend traveling with a passport because they use facial recognition technology for going through customs. We carried off our luggage and were through customs and in our car in record time.

We had a fantastic time and will definitely be back on a MSC ship in the future.

Quick tip, if you have to sign for something you are being charged for it.

While in St. Martin, go to the Lazy Lizard for drinks and lunch!
atgarcias’s Full Rating Summary
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Cabin Review

Fantastica Balcony Stateroom
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What a beautiful room. There isn’t enough storage if you over pack like we did.
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