1. Home
  2. Cruise Reviews
  3. Nieuw Statendam
I am a loyal HAL fan, not the most experienced cruiser, but have completed 3 back to back cruises and one re-positioning cruise, covering the Western and Eastern Mediterranean, Western Europe, Baltic countries, Japan to Alaska and most recently from 2 June to 23 June the Norwegian fjords on the Nieuw Statendam. My purpose in this review is not to deal with every aspect of the cruise on NS, as most topics are well covered in the many reviews published since its launch. It suffices to say she is a beautiful ship, well designed in all respects (other than the closed in effect of the Promenade Deck), and is tastefully finished in its furnishing and art works. She is operated like a well- oiled machine. Her Officers and crew do an amazing job. Rather my purpose is to give my opinion on a few issues, with which some may disagree, but in relation to which, if there are enough others who agree, may give HAL cause to make some changes which I think could alter the experience of future passengers on the NS very much for the better. For me the problem with the NS does not lie in any way with the ship or its crew. The problem is with the passengers. Those we came in contact with were very nice people – it is just there were too many of them. In the first 7 day leg of the cruise they had not learned how to spread more evenly between the many venues. Everywhere seemed crowded. During the second 14 day leg passengers were definitely better distributed but it was still not easy to find a table in the Lido during peak periods (we were in a party of 4 which probably made it a little more difficult) and there were still queues waiting to be allocated tables in the Main Dining Room. We also found during both parts of the cruise that it was difficult to find a quiet place to play cards or just to relax and enjoy the quiet of ocean travel. The effect for me, compared to previous cruises on the Eurodam, Noordam and Volendam, was a sense that the somewhat illusory feeling of a degree of some exclusivity which HAL managed to create on those ships, had been lost. There are a few things which could be done to address some of these issues. Our observation was that the covered front pool area was much underutilized except during meal hours. The reason for this was noise. Documentaries were often shown on the large screen during various times of the day. Very few people seemed interested in them but everyone had to deal with the blaring sound which made conversation difficult. Other than meal times this large seating area was virtually deserted. At night when movies were shown there was often no more than 4 or 5 people watching. On previous cruises we would often sit in this area and just enjoy the world going by. I would suggest that the large screen and sound system not be used at all during the day. This will take pressure off other areas. Thought might be given to whether there is any benefit in showing films at night on cruises to colder areas or whether some better use could be made of the area. During the day we also experienced that talks were given in public lounge areas. On one occasion a talk was being given using a public address system which was so loud you could not hear yourself think in the adjoining lounge area. We and others got up and vacated the lounge. This could be easily avoided by ensuring any talks are conducted in isolated areas or closed rooms. Although we had an overall very enjoyable cruise I personally will be unlikely to cruise again on the NS or the Koningsdam because of the sense of loss of exclusivity to which I have referred. I query whether cruise lines have made the right decisions in the move to bigger and bigger ships. It is now well known that Amsterdam has concerns about the flood of tourists associated with cruise ships and that Venice is concerned about the effect of cruise ships. Bergen now intends to place limits on the number of tourists which may visit that city. I love cruising and will remain loyal to HAL for as long as possible because I think it is a very well- run company, which trains its staff to serve its clients well and which in my experience has always been responsive to any concerns raised. But for now my future cruising will be restricted to HAL’s smaller ships.

Nieuw Statendam – a beautiful ship but not necessarily better.

Nieuw Statendam Cruise Review by Sailnsurf

2 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Baltic Sea
  • Cabin Type: Verandah Stateroom
I am a loyal HAL fan, not the most experienced cruiser, but have completed 3 back to back cruises and one re-positioning cruise, covering the Western and Eastern Mediterranean, Western Europe, Baltic countries, Japan to Alaska and most recently from 2 June to 23 June the Norwegian fjords on the Nieuw Statendam.

My purpose in this review is not to deal with every aspect of the cruise on NS, as most topics are well covered in the many reviews published since its launch. It suffices to say she is a beautiful ship, well designed in all respects (other than the closed in effect of the Promenade Deck), and is tastefully finished in its furnishing and art works. She is operated like a well- oiled machine. Her Officers and crew do an amazing job.

Rather my purpose is to give my opinion on a few issues, with which some may disagree, but in relation to which, if there are enough others who agree, may give HAL cause to make some changes which I think could alter the experience of future passengers on the NS very much for the better.

For me the problem with the NS does not lie in any way with the ship or its crew. The problem is with the passengers. Those we came in contact with were very nice people – it is just there were too many of them. In the first 7 day leg of the cruise they had not learned how to spread more evenly between the many venues. Everywhere seemed crowded. During the second 14 day leg passengers were definitely better distributed but it was still not easy to find a table in the Lido during peak periods (we were in a party of 4 which probably made it a little more difficult) and there were still queues waiting to be allocated tables in the Main Dining Room. We also found during both parts of the cruise that it was difficult to find a quiet place to play cards or just to relax and enjoy the quiet of ocean travel. The effect for me, compared to previous cruises on the Eurodam, Noordam and Volendam, was a sense that the somewhat illusory feeling of a degree of some exclusivity which HAL managed to create on those ships, had been lost.

There are a few things which could be done to address some of these issues.

Our observation was that the covered front pool area was much underutilized except during meal hours. The reason for this was noise. Documentaries were often shown on the large screen during various times of the day. Very few people seemed interested in them but everyone had to deal with the blaring sound which made conversation difficult. Other than meal times this large seating area was virtually deserted. At night when movies were shown there was often no more than 4 or 5 people watching. On previous cruises we would often sit in this area and just enjoy the world going by.

I would suggest that the large screen and sound system not be used at all during the day. This will take pressure off other areas. Thought might be given to whether there is any benefit in showing films at night on cruises to colder areas or whether some better use could be made of the area.

During the day we also experienced that talks were given in public lounge areas. On one occasion a talk was being given using a public address system which was so loud you could not hear yourself think in the adjoining lounge area. We and others got up and vacated the lounge. This could be easily avoided by ensuring any talks are conducted in isolated areas or closed rooms.

Although we had an overall very enjoyable cruise I personally will be unlikely to cruise again on the NS or the Koningsdam because of the sense of loss of exclusivity to which I have referred. I query whether cruise lines have made the right decisions in the move to bigger and bigger ships. It is now well known that Amsterdam has concerns about the flood of tourists associated with cruise ships and that Venice is concerned about the effect of cruise ships. Bergen now intends to place limits on the number of tourists which may visit that city. I love cruising and will remain loyal to HAL for as long as possible because I think it is a very well- run company, which trains its staff to serve its clients well and which in my experience has always been responsive to any concerns raised. But for now my future cruising will be restricted to HAL’s smaller ships.
Sailnsurf’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Nieuw Statendam price drops
250,000+ people have entered their email

Cabin Review

Verandah Stateroom
Cabin V 6100
An excellent well positioned cabin with extra large verandah.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins