We took this cruise because of the itinerary had all the places we wanted to visit in Alaska. The highlights included: Hubbard Glacier, Glacier Bay, Skagway, Ketchikan, Juneau and Vancouver. All the stops were just outstanding and awesome. Normally this would be a 5 star rating but all the issue below take it down to a 1.
Now onto all the issues. The food was just terrible. The food in the buffet was barely editable in the morning and don’t even try and eat there for lunch or dinner or you will be sick. The dinning hall is not much better and is so slow. The staff totally did not care about doing a remotely good job and I basically went hungry the last day of the cruise because my dinner was so bad. If you are looking at losing weight on a cruise ship then Princess Cruises is the way to go because their food is so bad you will not eat much.
Next bar service was a total joke. None of the bar tenders could make the drinks on the menu and often had to ask or look up recipes on their phone which make for a long experience trying to get any drink.
The staterooms rooms had no extra plugs for your phones or devices. The steward was great and got us an extension cable to help but having no plugs in the rooms was a total bummer.
The production shows were above average but there was not much else to do on the boat. Normally you can find 1 or 2 things to do every hour but not on this cruise. Only 1 slot tournament and 1 blackjack tournament for the entire cruise. Seems like they were just checking boxes versus providing real entertainment options. We had the same comedian and magician for 4 nights straight and they were so bad. You should be able to get new entertainers each night in case some are bad.
The excursions were totally overpriced and not well written making it hard to know what you are getting or not getting. We were surprised both positively and negatively because the descriptions of the excursions did not match what you get. It is a total crapshoot on what you are going to get.
The kids area was so small and really did not have much to do so my kids refused to use it and instead I had to listen them complain about being bored most of the trip. The pools where 7 feet deep so it was hard for my kids to really enjoy the pool completely by touching the ground so not much relaxation there either. There is no arcade or anything to really keep my kids interest making for a long trip.
Overall, you would think that Princess Cruises would know what they are doing after 50 years in Alaska cruising. Unfortunately, it is clear the cruise team has given up on entertainment, food, and kid activities so a 1 Star is all they will get from me.
Only 45 minutes to visit which was too short.
Event was great but lunch was uneditable.
Never got to go to lighthouse or totem park.