We chose this cruise for our children and grandchildren. Our stop into San Juan was cut short (this was before all the problems). We only had a few hours there. Then, we never ported at their private island because of a medical problem that forced us to return to San Juan. Most ships can airlift someone off; don't know why RC did not do this.

Our best port, the private island, was eliminated and we just sailed slowly back to Ft. Lauderdale. What a disappointment for the kids...no zipline, roller coaster, and ocean experiences.

I wrote my disappointment to RC and got a canned response that they can change ports whenever! I think they could have given us a refund, free movies, drinks, something for our inconvenience!! Nothing!! We are gold members, but will return to Norwegian and Carnival in the future. Read more