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We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship. Gurensey was wonderful and I highly recommended for a visit. Unfortunately the standard of the suite was extremely disappointing, The inside of the shower cabinet was disgusting with mold and discolored yellow grout between the tiles, the sun loungers were also filthy and could not be used. along with stains on the furniture. This was not the standard we would have expected from a top class suite? Further more, on the second formal evening we decided not to get dressed in black tie as we personally feel one formal night per week is enough but we understand other passengers are happy to dress formally twice. However after dinner there was football being shown in three separate venues throughout the ship limiting our choice of venues as we are not football fans. We decided as the glass house was full we would go to the Crows Nest for a post dinner drink. We were asked to leave the crows nest as I was not wearing a Jacket and Tie ( I was wearing shirt & trousers ) . I have never been so insulted on board any cruise ship. As a suite passenger there is very limited perks on board a P&O vessel compared to other cruise lines but to be asked to leave a venue due to our attire especially when venues were extremely limited due to three venues showing football is disgusting and insulting. If P&O want to dedicate so many venues to football then they should relax the dress code in the other venues. Overall the public areas were clean but there was a lack of service throughout the ship and often you waited far to long to be served due to the lack of attentive staff. We will not be back on board the Britannia.

Disappointing standards

Britannia Cruise Review by drue

4 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Europe
We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship.

Gurensey was wonderful and I highly recommended for a visit.

Unfortunately the standard of the suite was extremely disappointing, The inside of the shower cabinet was disgusting with mold and discolored yellow grout between the tiles, the sun loungers were also filthy and could not be used. along with stains on the furniture. This was not the standard we would have expected from a top class suite?

Further more, on the second formal evening we decided not to get dressed in black tie as we personally feel one formal night per week is enough but we understand other passengers are happy to dress formally twice. However after dinner there was football being shown in three separate venues throughout the ship limiting our choice of venues as we are not football fans. We decided as the glass house was full we would go to the Crows Nest for a post dinner drink.

We were asked to leave the crows nest as I was not wearing a Jacket and Tie ( I was wearing shirt & trousers ) . I have never been so insulted on board any cruise ship.

As a suite passenger there is very limited perks on board a P&O vessel compared to other cruise lines but to be asked to leave a venue due to our attire especially when venues were extremely limited due to three venues showing football is disgusting and insulting.

If P&O want to dedicate so many venues to football then they should relax the dress code in the other venues.

Overall the public areas were clean but there was a lack of service throughout the ship and often you waited far to long to be served due to the lack of attentive staff.

We will not be back on board the Britannia.
drue’s Full Rating Summary
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Cabin Review

Cabin E743
Disgustingly filthy for a top class suite.

Port & Shore Excursion Reviews