We sailed on Sirena May 29, 2019 out of Venice. Although Sirena did an overnight in Venice, our flight didn't arrive until late afternoon. I used Oceania for my air. They booked us through Copenhagen from Boston with a five hour wait for our flight to Venice. The next day the ship departed at 3:00pm. Useless port unless you arrive at least a day early. The ship just finished a total renovation. I was not impressed. It did not look elegant. The cabin (concierge) was extremely small. No afternoon appetizers. The luggage couldn't fit under the beds so we had to deal with it the entire time in the cabin. One could barely walk by the bottom of the beds. I also thought concierge was an upgrade from a balcony. I honestly did not feel there was any difference between balcony and concierge. Nothing special.
As a matter of fact, I left a precious hand painted piece of artwork on the desk upon disembarkation. Upon arrival home, I immediately contacted Oceania via email as there was no phone number provided for this. From guest services I received a response that they checked with the vessel's Concierge, Chief Housekeeper and the Reception Desk, however, the artwork was not found nor returned to lost and found. I asked that they talk with the cabin steward as he would have found it and he would be able to tell them what he did with it. Oceania has not responded. Very disappointed with their response.
We made excursion reservations prior to embarking on the cruise. Upon arrival in our cabin there was a letter informing us that one of the excursions was cancelled. We visited with the excursion staff but the new excursions we chose were unavailable and we were sent back to our cabin to choose additional choices. Many of our fellow cruisers were affected with cancelled excursions. We spent more time arranging new excursions than enjoying the cruise. We were so looking forward to the Greek Islands but the ports were so crowded you could not move on the islands.
The highlight of this cruise was the food. They do an exceptional job in all the restaurants. One feels very special. The entertainment was below par when compared with larger cruise lines. There were very few children onboard.
Having been on Oceania before, and being so impressed with the line, I talked a girlfriend into this cruise. It was an embarrassment for me. I spoke so highly of Oceania to her prior to the cruise.
I am sorry to say I would not cruise with Oceania again. There were too many problems to call this a vacation.
The cabin (concierge) was extremely small. No afternoon appetizers or fruit. The luggage couldn't fit under the beds so we had to deal with it the entire time in the cabin. One could barely walk by the bottom of the beds. I also thought concierge was an upgrade from a balcony. I honestly did not feel there was any difference between balcony and concierge. Nothing special. The cabin was kept neat and clean by our steward.
Should have visited on our own. Guide was forgettable and had to be reminded of lunch, didn't wait for cruisers, left lost cruisers.View All 255 Oia Village Reviews