Sirena Cruise Review by vacation aloha
- Sail Date: May 2019
- Destination: Greece
- Cabin Type: Concierge Level Veranda Stateroom
As a matter of fact, I left a precious hand painted piece of artwork on the desk upon disembarkation. Upon arrival home, I immediately contacted Oceania via email as there was no phone number provided for this. From guest services I received a response that they checked with the vessel's Concierge, Chief Housekeeper and the Reception Desk, however, the artwork was not found nor returned to lost and found. I asked that they talk with the cabin steward as he would have found it and he would be able to tell them what he did with it. Oceania has not responded. Very disappointed with their response.
We made excursion reservations prior to embarking on the cruise. Upon arrival in our cabin there was a letter informing us that one of the excursions was cancelled. We visited with the excursion staff but the new excursions we chose were unavailable and we were sent back to our cabin to choose additional choices. Many of our fellow cruisers were affected with cancelled excursions. We spent more time arranging new excursions than enjoying the cruise. We were so looking forward to the Greek Islands but the ports were so crowded you could not move on the islands.
The highlight of this cruise was the food. They do an exceptional job in all the restaurants. One feels very special. The entertainment was below par when compared with larger cruise lines. There were very few children onboard.
Having been on Oceania before, and being so impressed with the line, I talked a girlfriend into this cruise. It was an embarrassment for me. I spoke so highly of Oceania to her prior to the cruise.
I am sorry to say I would not cruise with Oceania again. There were too many problems to call this a vacation.
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