I truly don’t know how to adequately express how disappointed we are in our first cruise with Norwegian and first cruise ever. I have always heard that this is the elite of the cruise lines and this is who we should take our first cruise with. We had 3 rooms for this cruise and spent over 16,000 for rooms, 5,000 for airfare, and spent 4,000 on the ship in extras. We saved up for this trip and had such high hopes but were quickly disappointed. We all had rooms 11116, 11126, & 11128.

We were on the 11th floor on the Dawn, which is directly located under the Garden Grille which does not have carpeted floors ( I would truly like to know who thought this was ok) and we heard chairs scooting around from 5:00 am (which we assume the crew started getting ready for the day) till 1:00 am at night. We never had more than 4 hours sleep due to this excessive noise. We heard kids running back and forth all day as well. In room 11128 there was a constant pipe noise coming from the ceiling as well, that the party in this room did not get any sleep.

Also, when we booked our cruise the reservation agent told us we could take the divider out from the rooms 11126 & 11128 to have one big balcony, which turned out to not be true at all. We upgraded our rooms because of this misinformation. This was a complete lie and we were misled. Read more