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My partner and I decided on Princess after seeing the recent tv series, and running out of destinations with our favourite Norwegian Cruise Lines and Royal Caribbean. On the surface they seemed on par, in reality they are lacking in just about every department. If its your 1st Cruise, you will probably think it is fine, but for a seasoned Cruiser with "better" cruise lines this will leave you frustrated and disappointed. 1. The food was simply not good enough compared to NCL & RC. Very small portions in the Open Dining Restaurants, badly presented, not hot enough in stark contrast to NCL. 2. Cleanliness was lacking throughout the ship, again in comparison to NCL where you see crew members cleaning all public areas all of the time. Here they are noticeable by their absence. The ship is clean and tidy, but it is reassuring on a cruise ship to see proactive staff. 3. The entertainment was simply adequate compared to NCL and RC who pretty much put on a great show nearly every night. On this cruise the last nigh twas ok but the rest was pretty much time filling yawn. 4. The excursions are so expensive, its not worth looking at them unless you are on a really good budget, and the ports are pretty mundane apart from the town on the Bordeaux stop which is pretty and free shuttle service to get there. Guernsey was really nice.. 5. We had stateroom 327 which waw really nice apart from a completely useless air conditioning which made it impossible to get a good nights sleep. Bed comfortable and good tv service but that was all let down by the air con 6. The crew in all departments were exemplary in stark contrast to the above, but thats what you pay your money for isn't it? 7. My partner spent a lot of money on 2 drinks packages for us as he wanted to spend his late nights in the Casino which they shut every night at 1.30 latest despite their being players at the tables, rendering his drink package unnecessary. Be warned, there is no compromise with Princess cruises, when he complained and asked for 1 of the packages to be refunded they declined. When you consider what a drink actually costs to supply in contrast to what you sell it for we thought that at best a little miserable and unacceptable. I would seriously recommend you go with NCL ahead of these operators. NCL just get it right and Princess could learn an awful lot from them

Disappointing food & Entertainment, Holiday flop compared to NCL sadly

Sapphire Princess Cruise Review by mel-supercruiser

5 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Europe
  • Cabin Type: Interior
My partner and I decided on Princess after seeing the recent tv series, and running out of destinations with our favourite Norwegian Cruise Lines and Royal Caribbean. On the surface they seemed on par, in reality they are lacking in just about every department.

If its your 1st Cruise, you will probably think it is fine, but for a seasoned Cruiser with "better" cruise lines this will leave you frustrated and disappointed.

1. The food was simply not good enough compared to NCL & RC. Very small portions in the Open Dining Restaurants, badly presented, not hot enough in stark contrast to NCL.

2. Cleanliness was lacking throughout the ship, again in comparison to NCL where you see crew members cleaning all public areas all of the time. Here they are noticeable by their absence. The ship is clean and tidy, but it is reassuring on a cruise ship to see proactive staff.

3. The entertainment was simply adequate compared to NCL and RC who pretty much put on a great show nearly every night. On this cruise the last nigh twas ok but the rest was pretty much time filling yawn.

4. The excursions are so expensive, its not worth looking at them unless you are on a really good budget, and the ports are pretty mundane apart from the town on the Bordeaux stop which is pretty and free shuttle service to get there. Guernsey was really nice..

5. We had stateroom 327 which waw really nice apart from a completely useless air conditioning which made it impossible to get a good nights sleep. Bed comfortable and good tv service but that was all let down by the air con

6. The crew in all departments were exemplary in stark contrast to the above, but thats what you pay your money for isn't it?

7. My partner spent a lot of money on 2 drinks packages for us as he wanted to spend his late nights in the Casino which they shut every night at 1.30 latest despite their being players at the tables, rendering his drink package unnecessary. Be warned, there is no compromise with Princess cruises, when he complained and asked for 1 of the packages to be refunded they declined. When you consider what a drink actually costs to supply in contrast to what you sell it for we thought that at best a little miserable and unacceptable.

I would seriously recommend you go with NCL ahead of these operators. NCL just get it right and Princess could learn an awful lot from them
mel-supercruiser’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
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Cabin Review

Interior
Cabin IF 327
Nice cabin but air con ineffective. Terrible nights sleep because of this. Maid was great as was the bed but made little diffence when trying to sleep in an oven
Lido Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews