Booked this cruise months ago, and was very apprehensive about it when the reviews started being posted.
Embarkation: took taxi from SeaTac to pier 66. Was a 20 minute ride. Walked into terminal at 11am, and was shocked! NO one except employees were there. Walked up to check in got Platinum/Concierge cards and were on ship at 11:15am.
Cabin: Booked balcony thru CAS got a great deal so bid on an upgrade to concierge balcony. Was BIG, clean, walk in closet. Table 2 chairs, small couch, king size bed. Nice size balcony 2 chairs :small table, one lounger.