Norwegian Jewel Review

Time to switch to a new cruise line.

Review for Alaska Cruise on Norwegian Jewel
User Avatar
Alys22
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: May 2019
Cabin: Balcony

It's always been on our bucket list to check out Alaska. Our three previous cruises had been on NCL to the Carribean, Transatlantic, and Mediterranean, so we booked this one with NCL a year in advance. Embarkation & Disembarkation went smoothly. The ship was clean but you can tell it was older and a little tired. It was a lot smaller than the others I had been on, and I think I do prefer the larger ones. Our cabin was fine, the ports were fine, the two excursions we went on were fine.The service was fine and all the help were very friendly. They did not have a "Broadway" style show, but did have a nice circus type show. We very much enjoyed their comedian.

What was VERY disappointing was the food. From the buffet to the specialty dining, it all seemed to fall short. The exception was the French Restaurant, it was the only really nice meal we had. Cagney's had been my favorite on other cruises and I could not wait to order my steak and the best fries I had ever had, Parmesian Truffle Fries. After it was served, it tasted like regular fries so I asked the waiter and he grinned at me and said they were out of the truffle oil. I would think I should have been told that at the time I placed my order so I had the choice to change my order. I could not seem to get anyone that knew how to cook eggs over medium. In truth, I was so over the no taste food on that ship.

It seems like every time we take a cruise on NCL we find new things that are no longer available. When they first came out with the UBP, they had a really great selection of Whiskeys & Bourbons. On our next cruise they had cut the selection in half, and the next cut it to barely any choice, which really did not make my hubby happy. I had a drink I always liked, a Mudslide. Imagine my surprise when I ordered it on this cruise and they forgot the whip cream on top. When I questioned the bartender, he said they cut out having whip cream since they returned from Asia. I know for us, the food and drinks are a great part of feeling we are on vacation.

Cabin Review

Balcony

Cabin BB

Only complaint I had for the cabin is that as a gold member we were suppose to have two bottles of water in the room. We were ill our first night on board and saw the two bottles of water and drank one. We found out the next day that they were not 'ours' and would be charged for it. I don't think we received 'our' water until day five.

3 Helpful Votes
previous reviewnext review

Find a Norwegian Jewel Cruise from $228

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.