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Crown Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,116 Reviews

Less than Expected

Crown Princess Cruise Review by Kevin/Deb in FL

2 people found this helpful
Trip Details
  • Sail Date: Apr 2019
  • Destination: Transatlantic
  • Cabin Type: Mini-Suite with Balcony

This was our 6th. cruise with Princess, and it will be our last. The ship is in need of repairs. The varnish on the balcony railings was peeling off. The sliding glass door in our room would only open part way in the morning, but once it got warm it would open all the way. Hot water in the shower was hit or miss. The toilet malfunctioned twice. The couch in the room looked like one you would find in a second hand store (lumpy, stained, ect.). The desk and chair should have been replaced.

Our room attendant was one of the best we had on any cruise. I found that the bar staff, the wait staff in the main dining were also excellent.

The people responsible for shore excursions really need help. We were misdirected by the staff on two excursions. We were give the wrong tour packet once.

We had one tendered port and the wait time to get off the ship was over an hour. I really don"t know what the problem was, but I never experienced these long wait times on my 6 previous cruises.

We cancelled a scheduled future with Princess when we got home.


Kevin/Deb in FL's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Mini-Suite with Balcony
Cabin M1 D 419

Whole cabin needs a complete make over.


Port & Shore Excursion Reviews

Fatima Walking Tour

overall good, but tour guide would not take part in the walk because of rain showers

View All 4 Fatima Walking Tour Reviews

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Kevin/Deb in FL
1 Reviews Written
2 Helpful Votes
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