From the beginning of the embarkation to the end I would have to say that we were sorry that we chose Costa. No communication had been given to us for getting to the ship from the airport. The phone number we were given was not in service. We worked it out with a taxi at the beginning and end of the cruise at the cost of €100 each way.
The itinerary was what we wanted and the tours were well done but for the language barrier. English was at the bottom of their priority list and messages were read after at least 4 other languages first. No one spoke English with less than a severe accent and making it difficulties follow. The crew was sour and rarely smiled. Our safety drill was a series of lining us up at the muster station. Pushed into rows of three, shoulder to shoulder I resented being touched by these serious crew members. Don’t touch me! Tell me. Oh yes, you can’t speak English.
The food was mediocre at best. I’ve never lost weight on a cruise before. Communication and manners were lacking almost always.
All tidy and clean. Cabin steward was lovely but not able to speak English well. We liked him and he did his best with an otherwise stuffy room.
It was what we expected and the tour guide was the best we had. Learned a lot
A lovely scenic excursion. Again spoiled by a lack of communication with other tourists and guide
The guide gave us English literature and said no more. Told to get off the bus and shop
Loved the shopping. Thats all we got. No explanation
Boat and bus. Poor for English speaking people