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Saga Sapphire Review

4.0 / 5.0
Editor Rating
45 reviews
34 Awards

Floating Aged Care Facility

Review for Saga Sapphire to the Baltic Sea
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6-10 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2019

We chose this cruise because we hadn't seen Norway. As it was only £65 per day less than a recent Seabourn cruise we expected similar standards. It is not.

Starting with the chauffeur-driven transport, we expected better than to be wedged in a rickety old taxi. At the ship terminal we were met by Saga's ground staff, most of which matched the average age of our fellow passengers. Once we had checked in we joined the queue to get onboard, queuing must be an expectation of the older generation. We pay good money not to. The ship is very old, the average passenger age must be about 80 and modern standards of cruising are yet to be adopted. All of the non-officer staff are Philippino, they are perfectly friendly but their comprehension of English is sometimes lacking. Simple things like good coffee does not exist. We have 4 more days to survive before being shuttled home in a shabby old taxi. Note to self, stick with Seabourn if you want to be made to feel special and receive what you were promised. It will be interesting to see whether Saga's first time guarantee works as easily as their brochure implies.

Cabin Review

Cabin Superior cabin with balcony

Quite bright, soft bed, bathroom needs attention.

4 Helpful Votes
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