Silver Wind is in for a full refit in twelve months time. This is probably twelve months too late.
Looking tired, the ship is saved by its excellent crew. There was nothing intrinsically wrong with the cruise, probably still a good 4.5 star experience. But that is not how Silverseas is marketed. Fellow travellers were discussing looking elsewhere.
Food was good but not exceptional. Furnishings slightly raggedy around the edges. Again, nothing disastorous but not the kind of attention to detail you would expect from say Four Seasons which is the type of place Silverseas clientele typically frequent.
Casino crew were downright miserable, servicing a worn room with an unfathomable set of slots.
Silverseas still check all the right boxes, but the fear is that the new owners are destroying the brand by their cutting of costs. Silver Wind needs sorting out and quickly.
This overdue refit can only damage the brand.