Ports: We chose this cruise mainly for the ports... and they were beautiful. For Santorini, 5 ships were there, was really crowded, and long wait to come back down on the cable car. Otherwise, we had great weather and enjoyed the cruise.
Ship: Just remodeled in Marseilles France May 2019 so looked great. The decor has all been upgraded, all new cabins, and mostly new public spaces. The ship is small by today's norms but was a good size for getting around and also seeing folks you met along the way again.
Cuisine: Although the lead tag is "Finest Cuisine at Sea," for this cruise, it fell short... at least compared to cruise we took on their Marina December 2017. There is much to pick from as far as selection... maybe too much ? I had cold eggs in the Terrace Cafe, lukewarm coffee at high tea one afternoon, tough lobster in Tuscan steak, dry and tasteless salmon in the main dining room, etc. I realize perfection is not possible over 10 days and so many passengers, but it was overall much better on our Marina cruise. We indeed had some decent dishes over the 10 days, but not great. `1
Specialty Restaurants: Waves Grill must be noted as doing the best job on consistently good food (burgers, grilled salmon, smoothies, shakes) but the other spots need to get to that level. Red Ginger was better on this cruise than Marina; not great but better. Tuscan Steak was o.k.
Service: seems to always be a bit unpredictable but the best was from seasoned employees who have been with the company for many years. Ship was full... totally booked... so that maybe affected overall food and service ?
Entertainment: Cruise Director Julie James is a bundle of energy and did a great job. Six singer/dancers, five piece band, and four strings, and a few guest appearances managed to hold down the fort and keep us entertained. This is a small ship, so if your big thing is activities and entertainment, go on a big boat !
Cultural/corporate: The company is (understandably) extremely marketing focused. We constantly receive very slick brochures, promotional e-mails, etc. Maybe some of this effort needs to be shifted towards details of the passenger experience, however. I think one way to improve here is to have more women in higher ranks on the ships as ours had maybe two in their very large group of ship leadership when they were introduced. There seems to be some progress being made on this in the industry, but that that was not the case here. As younger folks eventually start taking cruises, they will notice this, it will matter, so I think it would behoove Oceania to improve on this, which would likely also improve the quality of the passenger experience.
Overall: Very good company, would cruise again in the future, but maybe temper my expectations a bit.
Ship was refurbished in Marseilles France in May 2019, so room had just been redone. Lots of places to put things, hooks on the wall, very nice decor, but very tiny showers. Bed and sheets were great. Had great weather so made good use of the veranda with two comfortable chairs and a table.