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Generally, overall, it was a very good experience. At the embarkation dock (after getting off the bus from Anchorage), we chose to keep our bags with us and took them to our cabins ourselves. There were no issues about that. Since we were cruising on a budget, we did not book any excursions and found we enjoyed everything else just fine. It is amazing what you can find! We cruised with two teens (16 years old) and our adult daughter. All were able to find something they enjoyed. The teens, however, were disappointed in the "Entourage" (the teen lounge). I think it just wasn't their speed. They enjoyed the pool, the "Card Room" and especially the karaoke nights. Everyone we came into contact with were very professional and pleasant to work with. All were very responsive to questions and requests. After boarding, we had to request that our room steward reconfigure our cabins (our needs changed after booking). They were very prompt and accommodating. The buffet was HUGE and quite tasty. I will have to admit, though, the mousse was anything but mousse. It was more like pudding with too much gelatin. Oh, well. There was plenty of other goodies! Really, the only less than optimal dining experience we had was at Cagney's. I ordered the salmon (typically very good). Unfortunately, I found it lukewarm on the edges and cold and raw in the middle. The wait staff were quick to correct the issue and bring me another plate. However, what I was brought was still the same - lukewarm, cold and raw. The waiter tried to tell me that this was the usual way it was served????? After I sent it back yet again, requesting that it be cooked longer than "usual," I received a well-done piece of salmon - hot/crispy on the outside, hot in the middle and generally dry (now not the best salmon I've had). I decided that I would eat it anyway as service was rather slow and we had already been there almost an hour, but the waiter really seemed to be trying. We were comped the plate and three desserts. Otherwise, in the food department.... if you ever went hungry on the Jewel, it was your own fault! The shows in the Stardust Theater were good, especially the comedian. He had a packed house every show. Even his "Q&A" session in the Spinnaker Lounge was standing room only and that was packed 4 and 5 rows deep! This was our 2nd cruise on NCL and we will do it again in a heartbeat!

Cruise on Budget

Norwegian Jewel Cruise Review by plainsstormchaser

1 person found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Inside
Generally, overall, it was a very good experience.

At the embarkation dock (after getting off the bus from Anchorage), we chose to keep our bags with us and took them to our cabins ourselves. There were no issues about that.

Since we were cruising on a budget, we did not book any excursions and found we enjoyed everything else just fine. It is amazing what you can find! We cruised with two teens (16 years old) and our adult daughter. All were able to find something they enjoyed. The teens, however, were disappointed in the "Entourage" (the teen lounge). I think it just wasn't their speed. They enjoyed the pool, the "Card Room" and especially the karaoke nights.

Everyone we came into contact with were very professional and pleasant to work with. All were very responsive to questions and requests. After boarding, we had to request that our room steward reconfigure our cabins (our needs changed after booking). They were very prompt and accommodating.

The buffet was HUGE and quite tasty. I will have to admit, though, the mousse was anything but mousse. It was more like pudding with too much gelatin. Oh, well. There was plenty of other goodies! Really, the only less than optimal dining experience we had was at Cagney's. I ordered the salmon (typically very good). Unfortunately, I found it lukewarm on the edges and cold and raw in the middle. The wait staff were quick to correct the issue and bring me another plate. However, what I was brought was still the same - lukewarm, cold and raw. The waiter tried to tell me that this was the usual way it was served????? After I sent it back yet again, requesting that it be cooked longer than "usual," I received a well-done piece of salmon - hot/crispy on the outside, hot in the middle and generally dry (now not the best salmon I've had). I decided that I would eat it anyway as service was rather slow and we had already been there almost an hour, but the waiter really seemed to be trying. We were comped the plate and three desserts. Otherwise, in the food department.... if you ever went hungry on the Jewel, it was your own fault!

The shows in the Stardust Theater were good, especially the comedian. He had a packed house every show. Even his "Q&A" session in the Spinnaker Lounge was standing room only and that was packed 4 and 5 rows deep!

This was our 2nd cruise on NCL and we will do it again in a heartbeat!
plainsstormchaser’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Ages 16+
Service
Onboard Experience
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Cabin Review

Inside
Cabin IC 11630
We booked 2 cabins - a mini-suite with balcony and an interior room across the hall. Both were great. I was pleasantly surprised at the size of the interior cabin bathroom and shower. Also the balcony cabin had a tub.
Deck 11 Inside Cabins, Suite Cabins