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Carnival Sunrise Review

4.0 / 5.0
Editor Rating
124 reviews

Not handicap friendly :/

Review for Carnival Sunrise to the Panama Canal & Central America
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JennyTS
6-10 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
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Additional details

Sail Date: May 2019
Cabin: Grand Suite

We got disable-room , hard to get ,we like 14 days cruise. And was done over. Our balcony was not for wheelchair or scooters ,very narrow ,and doors were old ,we also got locked out .The room was very nice ,clean,great handicap-room . Spa was disappointing ,thermal loungers were in a small room ,only 6 ,no other chairs. Would not give us a refund ,waste of our money. The Flying scotsman was the Best ,the shows were great ,food was good. Room service was good. Embarking was confusing ,the staff did not know how to help. We went to the Musterstaion and were told it was on 3 deck ,not there ,hard to get back on the elevators ,when we got there ,it was over. They were bringing luggage to the rooms ,so most of the elevators were closed. Disembarking was a nightmare , we waiting over 3 hours before we got somebody to take us out with the wheelchair. Was so disorganized ,they did not have the staff to help the handicap . Everybody was so upset. SO the cruise was disappointing ,because the staff was not trained to do their job. Not going back on the Carnival .

Cabin Review

Grand Suite

Cabin GS

Cabin ,nice size ,very clean . Great for wheelchairs. Not the balcony.

5 Helpful Votes
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