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We are experienced cruisers (a group of 4) but have not tried Holland America before. The cruise was chosen because we wanted to go to three specific ports, Kusadsi (Ephesus), Mykonos and Santorini. The itinerary turned out to be everything we wanted and more, and the holiday was really lovely due to the places we went to. The ship was something of a mixed bag and the four of us we all have slightly different views so I will try and present a balanced picture. Cabins - probably one of the best we've had. A balcony stateroom on Deck 5, good size, nice touches (a fully stocked mini-bar, bathrobes, beach towels, umbrella, blankets for the balcony etc). What made the cabin though was the bathroom, slightly bigger than normal and with the best double shower to be found on any ship, it had a proper door (no nasty shower curtain here) and Elemis products. Comfortable bed, lots of electrical sockets and USB ports by the bed - which was a great touch. Cabin stewards were wonderful, attentive and very friendly. Food - Holland America prides itself on its food and other reviews on here often cite the great quality and variety. We did not find this was the case. The food was average to good but never excellent and on a couple of occasions, poor. The first two nights our food in the dining room was cold so I had a word with the Maitre d' who then personally served us every meal from then on, and there was a very big improvement. However, there was one night when he was very busy and unable to see to us personally and we were back on cold food! The wine waiters seemed absolutely incapable of bringing four drinks at the same time - in fact every single time we ordered throughout the whole holiday our drinks never arrived together. The single biggest fault with this ship was the food and beverage service throughout the ship - it left a lot to be desired. Entertainment - it was pretty much standard cruise fare - nothing awful, nothing wonderful. Pleasant would be the best word to describe it. Excursions - we arranged all our excursions ourselves before we sailed and saved a fortune in doing so. For Santorini we would highly recommend Black Pearl Tours run by Panos and Cristos. Great service at a fraction of the price. Embarkation/Disembarkation - have to hand it to Holland America here, the best experience we've ever had. Very smooth, no long lines, very well organised, top marks, couldn't be faulted. Fitness & Recreation - the gym was pretty good, not the best equipped I've seen but not the worst either. Public rooms/spaces - this ship, although quite new, lacked a certain wow factor. Personally we like a grand staircase and an atrium - a bit of glitz on a cruise ship is no bad thing but this ship doesn't have this and we thought it was slightly the worse for it. VfM - cruising with Holland America is going to cost a bit more and that's ok when one can feel the difference, I'm just not sure we did.

Good in Parts

Koningsdam Cruise Review by Comraich

6 people found this helpful
Trip Details
We are experienced cruisers (a group of 4) but have not tried Holland America before. The cruise was chosen because we wanted to go to three specific ports, Kusadsi (Ephesus), Mykonos and Santorini. The itinerary turned out to be everything we wanted and more, and the holiday was really lovely due to the places we went to. The ship was something of a mixed bag and the four of us we all have slightly different views so I will try and present a balanced picture.

Cabins - probably one of the best we've had. A balcony stateroom on Deck 5, good size, nice touches (a fully stocked mini-bar, bathrobes, beach towels, umbrella, blankets for the balcony etc). What made the cabin though was the bathroom, slightly bigger than normal and with the best double shower to be found on any ship, it had a proper door (no nasty shower curtain here) and Elemis products. Comfortable bed, lots of electrical sockets and USB ports by the bed - which was a great touch. Cabin stewards were wonderful, attentive and very friendly.

Food - Holland America prides itself on its food and other reviews on here often cite the great quality and variety. We did not find this was the case. The food was average to good but never excellent and on a couple of occasions, poor. The first two nights our food in the dining room was cold so I had a word with the Maitre d' who then personally served us every meal from then on, and there was a very big improvement. However, there was one night when he was very busy and unable to see to us personally and we were back on cold food! The wine waiters seemed absolutely incapable of bringing four drinks at the same time - in fact every single time we ordered throughout the whole holiday our drinks never arrived together. The single biggest fault with this ship was the food and beverage service throughout the ship - it left a lot to be desired.

Entertainment - it was pretty much standard cruise fare - nothing awful, nothing wonderful. Pleasant would be the best word to describe it.

Excursions - we arranged all our excursions ourselves before we sailed and saved a fortune in doing so. For Santorini we would highly recommend Black Pearl Tours run by Panos and Cristos. Great service at a fraction of the price.

Embarkation/Disembarkation - have to hand it to Holland America here, the best experience we've ever had. Very smooth, no long lines, very well organised, top marks, couldn't be faulted.

Fitness & Recreation - the gym was pretty good, not the best equipped I've seen but not the worst either.

Public rooms/spaces - this ship, although quite new, lacked a certain wow factor. Personally we like a grand staircase and an atrium - a bit of glitz on a cruise ship is no bad thing but this ship doesn't have this and we thought it was slightly the worse for it.

VfM - cruising with Holland America is going to cost a bit more and that's ok when one can feel the difference, I'm just not sure we did.
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