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Celebrity Eclipse Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,922 Reviews

Good itinerary and ports visited, appalling food onboard

Celebrity Eclipse Cruise Review by Gregg048

11 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Deluxe Veranda 1A

We have cruised with Celebrity on five previous occasions and have enjoyed every one, however this particular cruise experience was very dissapointing.

The Cruise itinerary and ports visited were good but the on board experience was very disappointing.

The biggest problem was food quality and choice. The ocean view cafe and the main restaurant was absolutely appalling. The constant sales push to dine in one of the specialty restaurants was way over the top and became extremely annoying. It seems the constant pushing of the specialty restaurants coincided with the drop in food quality in the free/included restaurants.

The gym staff were extremely arrogant and unhelpful. The senior staff and officers were generally invisible but if you did run across them they where arrogant and very aloof.

The only redeeming Feature was the junior staff. The wait staff in general were very good, the standouts were the cafe al bacio, ensemble lounge, Sushi on five and the international bar, the best of all was our stateroom attendant in fact he was the best attendant that we have had so far.

I have complained to Celebrity but as you would expect there has been no response.

The experience was so bad we will not use Celebrity again!


Gregg048's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Deluxe Veranda 1A
Cabin 1A 7311

Cabin well maintained and very well cleaned and serviced by the stateroom attendant


Port & Shore Excursion Reviews

Ketchikan

We organised our own misty fjords cruise tour

Sitka

We organised our own tour in Sitka with Alaska shore tours, they were very good to deal with, well organised, very entertaining and knowledgeable guide and considerably cheaper than the same tour through Celebrity.

Skagway

The tour was very good, exactly as advertised but as with all of the ship organised tours much more expensive than organising it independently

Juneau

Very well organised, good guides well priced

Juneau

Very well organised, good guides well priced

Juneau

We organised our own tours in Juneau with Alaska shore tours, they were very good to deal with, well organised, very entertaining and knowledgeable guides and considerably cheaper than the same tour through Celebrity.

Victoria

One of the most beautiful gardens we have ever seen, a must do in Victoria

Victoria

Absolutely fantastic cruise, we saw 2 groups of Orcas feeding

Icy Strait

Icy Straight is a tourist trap built specially for the cruise lines don’t bother, we walked into the local town Hoona and saw a large group of bald eagles, as well as a baby bald eagle in a nest, well worth the walk


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Gregg048
1 Reviews Written
11 Helpful Votes
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