We booked a Haven suite on the Norwegian Joy to Alaska. The itinerary for this ship is awesome we loved all the ports! The ship is clean and staff very friendly! The Haven dining room has the same menu every night so make sure you visit the specialty restaurants on the ship too! Although we loved this ship, she is not made for an Alaskan adventure as the activities are mostly geared to outside and the temp during the cruise was 50 degrees. The pool slides were shut down and no one used the pool on the main part of the ship. One good thing about being in the Haven is that you have your own indoor heated pool and 3 other hot tubs! There are 3 Haven suite rooms TO BE AWARE AND NOT BOOK! Rooms 15734, 15736 and 15738 are all BELOW the Garden Cafe outside seating area. The noise starts at 4:00 am when the staff starts to clean and set up the area. It continues from 6:00 am to 8:00 pm when the guests are pulling out and pushing in their chairs the dragging noise is so loud in the cabins it's like nails on a coffin. The Haven concierge was made aware of this on the 1st day of the cruise and did nothing. She admitted it was a problem and would speak to the restaurant. Day 2 I went to Gues services Manager who also said she would look in to the situation. Day 3 I had to threaten the restaurant Maitre D that I would physically move the chairs and tables myself if nothing was done. Day 4 I went to the Cruise ship manager and the area was finally roped off so no one could use the area. Mind you now 4 nights of HELL in the Haven of no sleep and hearing scraping chairs all day. I know I am on a cruise and I don't expect 100% quiet but I am 100% positive that that area should not be above any kind of room on the ship. Yes I cried a lot, complained a lot and was sad, frustrated that the staff would not do anything about it for those 4 days. I am hoping this helps someone not to make the same mistake. The area that was roped off for the 3 suites is in full use again. Just so you don't think I am a complainer, the guests in the other 2 rooms joined in my complaints to management. We even had the manager in our rooms listening to the noise and agreed we were justified in our complaints. We were offered so graciously an $800 shipboard credit and $1000 credit for a future booking made within 24 months. NOT HAPPY. I just hope the next cruisers don't have to ever suffer like we did in this room. Overall we enjoyed our cruise/trip sans the location of the room! We would do this cruise again. I definitely recommend the helicopter tour with sled dogs, whale watching and Mendenhall Glacier. There is a cool hiking place called Yakutania point in Skagway which is about 10 minutes walking distance from the ship and it's free and absolutely gorgeous! Take lots of pictures and stay off social media!!! Enjoy all the beautiful scenery and everything Alaska has to offer!