Embarkation was a disaster. P&O sent an email out the evening before but hardly anyone got it. They should have rang each party leader. The boat didn't arrive until 5pm on the day then there was 2-3 hours of guests getting off until everyone else could get on. PO staff were telling arrivals one thing, whilst the car parking company told everyone something else. They laid nothing on for anyone. No refreshments - just pandemonium as 100's of cars jammed the roads surrounding the port.

After an hour in the embarkation area we eventually we got on at 9pm and went straight into the canteen, i mean buffet for some mediocre food before going to our cabin. For losing an entire day's use of the boat we were given a paltry £20 each "credit" so not even real money.

The boat itself was a real disappointment. Very dark and disjointed. All the lift areas had no natural light. It was like the dim entrance to a cinema screen. Queing for a lift for 2-5 minutes every time we used them - and they stop at every single floor they pass. Read more