Britannia Review

Cruise from hell

Review for the British Isles & Western Europe Cruise on Britannia
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Leojpfp
10+ Cruises • Age 70s

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Sail Date: Jun 2019

Travel outside school holidays on a family ship so expected to see some young children but the ship was packed with children of all ages. It only cost £50 to keep them off school. Screaming and running around for the most part uncontrolled by parents and guardians. Children sitting and running all over the dance floors until midnight. Young children sitting on the bar counters and none of the staff saying a thing. Health and safety risk also not hygenic! No proper lifeboat drill some passengers told not to bother taking their life jackets to the drill! Didn't meet our cabin stewart for 3 days only after we complained to reception. Berth at Rotterdam not where we expected. At the makeshift tent which was cruise terminal there were no facilities apart from a shuttle bus which took at least 20 mins to get to Rotterdam and there was nobody from P&O at the other end to tell us where the main places were. We were given a map but it showed that the ship was docked at a different place so when the shuttle dumped you you did not know were you were!! Getting back to the ship was a nightmare as no one from P&O was around to control the Q's and the shuttles were few and far between. Very dissappointed and were glad to get off. Standards have slipped and no one seemed to be in charge of anything.

Cabin Review

Cabin Balcony

Nothing wrong with cabin but when we arrived our flower was dead, petals all over the floor and they stayed there for the next 3 days until we complained we hadn't seen our cabin stewart.

Port Reviews

St. Peter Port (Guernsey)

Interesting tour. We stayed on shore after excursion and it was a nightmare getting back to the ship. About 500 people waiting in the rain for the tenders. Chaos! No organisation.

Brugge (Bruges)

We went Blankenburg by shuttle. Easy to get to and a map supplied. Nice town to visit and easy to get back to ship plenty of double decker shuttle buses.

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