The service on this ship was absolutely horrible, and in the Haven, not much better. Here's what was included in our $8,000 vacation:
Day 1 - broken plumbing in the bathroom. We had ONLY scolding hot water. Too hot to even brush your teeth.
Day 2 - Ate at Cagneys and asked for dessert to be delivered. 3 hours later, at 11pm, it arrived at the room. We were sleeping with the DND light on. It didn't stop whoever was bringing the dessert from literally banging on our door non-stop until one of us woke up to answer.
Broken plumbing. Difficult to open/close closet doors. Not impressed.