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The writing was on the wall with this cruise right from the get-go. We were 5 hours late leaving Copenhagen bound for Haugesund, Norway. Apparently at some point after we set sail, the captain decided that there was no point in going, so we missed that port all together. (We heard that some passengers were late into Copenhagen and went directly to Haugesund to pick up the ship which never arrived there!!!) The Getaway had just come out of dry dock so the carpets were new, mattresses were nice and new. The face lift was appreciated. This is a sister ship to the Breakaway that I cruised on in October on a TA. Same problems exist on both ships. They are not designed for cold weather cruising with 4,000 passengers. There are absolutely no quiet places on this ship. It is noisy ALL THE TIME. Functions that should have been in the theatre took place in the atrium which is 2 stories of loud noise, music and yelling. You literally had to shout to someone sitting at your table in O'Sheehans and still could not be heard. Bad design all round. Next big disappointment was the tendering system NCL used in Geiranger. We had a private tour booked and PAID FOR. It took us 2 1/2 hours to disembark and missed our tour. First and foremost, if we had known ahead of time that this was a tender port, we could have adjusted our tour times. NCL should communicate which ports are tender and which are docking. Tenders were also used in New Haven (Edinburgh) and again, very poorly executed. In fact, we were hours late in leaving due to getting passengers back on board who had been waiting in line for over 2 hours. Just prior to arriving in Invergordon, the captain advised that we would be missing that port as well due to high winds. That made 2 ports missed out of our itinerary. The entertainment of Burn the Floor and Million Dollar Quartet were okay, but for 14 days on board, I expected more. The theatre doesn't hold anywhere near the number of seats to allow all passengers to enjoy the show. Once again, very poor design. Food was slightly better than the Breakaway although NCL would do well to get the food to the table while it is still hot. The kitchen must be a distance from the restaurants as it always arrived only warm at best. Coffee was good some days and horrible others. Not sure what that was all about. We had a specialty restaurant package and proved to be a good decision. Teppanyaki was good and entertaining. Cagney's was excellent and well worth it. La Cuccina was also better than the included restaurants. The large Tropicana restaurant was so noisy, it was disturbing. Only went once. Savor and Taste were okay and service was very spotty. Not sure what is going on with NCL wait staff. It seemed like there was alot of training going on. So many bosses lurking around doing nothing. The Getaway like the Breakaway, tried to get every penny they could out of you. Bingo games would run you $50 USD for 3 games. Doing the math, NCL kept the majority of the money spent on cards. NOTHING, absolutely NOTHING is free with NCL. They advertise a ''free'' beverage package with some bookings, yet charge you $200 to cover gratuities. Free should mean free. There were so many people I spoke to that said, this was their first NCL cruise and their last. NCL had better improve or they will eventually run out of passengers. I can say this will be my last NCL cruise. Two were more than enough.

Last time on NCL.

Norwegian Getaway Cruise Review by ypgal

6 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Baltic Sea
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
The writing was on the wall with this cruise right from the get-go. We were 5 hours late leaving Copenhagen bound for Haugesund, Norway. Apparently at some point after we set sail, the captain decided that there was no point in going, so we missed that port all together. (We heard that some passengers were late into Copenhagen and went directly to Haugesund to pick up the ship which never arrived there!!!) The Getaway had just come out of dry dock so the carpets were new, mattresses were nice and new. The face lift was appreciated. This is a sister ship to the Breakaway that I cruised on in October on a TA. Same problems exist on both ships. They are not designed for cold weather cruising with 4,000 passengers. There are absolutely no quiet places on this ship. It is noisy ALL THE TIME. Functions that should have been in the theatre took place in the atrium which is 2 stories of loud noise, music and yelling. You literally had to shout to someone sitting at your table in O'Sheehans and still could not be heard. Bad design all round.

Next big disappointment was the tendering system NCL used in Geiranger. We had a private tour booked and PAID FOR. It took us 2 1/2 hours to disembark and missed our tour. First and foremost, if we had known ahead of time that this was a tender port, we could have adjusted our tour times. NCL should communicate which ports are tender and which are docking. Tenders were also used in New Haven (Edinburgh) and again, very poorly executed. In fact, we were hours late in leaving due to getting passengers back on board who had been waiting in line for over 2 hours. Just prior to arriving in Invergordon, the captain advised that we would be missing that port as well due to high winds. That made 2 ports missed out of our itinerary.

The entertainment of Burn the Floor and Million Dollar Quartet were okay, but for 14 days on board, I expected more. The theatre doesn't hold anywhere near the number of seats to allow all passengers to enjoy the show. Once again, very poor design.

Food was slightly better than the Breakaway although NCL would do well to get the food to the table while it is still hot. The kitchen must be a distance from the restaurants as it always arrived only warm at best. Coffee was good some days and horrible others. Not sure what that was all about. We had a specialty restaurant package and proved to be a good decision. Teppanyaki was good and entertaining. Cagney's was excellent and well worth it. La Cuccina was also better than the included restaurants. The large Tropicana restaurant was so noisy, it was disturbing. Only went once. Savor and Taste were okay and service was very spotty. Not sure what is going on with NCL wait staff. It seemed like there was alot of training going on. So many bosses lurking around doing nothing.

The Getaway like the Breakaway, tried to get every penny they could out of you. Bingo games would run you $50 USD for 3 games. Doing the math, NCL kept the majority of the money spent on cards. NOTHING, absolutely NOTHING is free with NCL. They advertise a ''free'' beverage package with some bookings, yet charge you $200 to cover gratuities. Free should mean free.

There were so many people I spoke to that said, this was their first NCL cruise and their last. NCL had better improve or they will eventually run out of passengers. I can say this will be my last NCL cruise. Two were more than enough.
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 14798
The mini-suite was good. Lots of room. New mattress was very comfortable. The bathroom was the best part of the room. The shower was great with a fabulous rainshower head and jets. There was also a double sink configuration. Our cabin attendant Leo was very good although we never saw him.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews