Viking Orion Review

Viking Far Eastern Horizon

Review for Asia Cruise on Viking Orion
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Leslie Winnard
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms

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Sail Date: Apr 2019

We wanted to visit Japan and thought this Viking cruise best suited our requirements. We had used Viking several times before without any major problems.In the end wished we had used another company. Problems started on the first day when they delivered one of our cases to another cabin. Only found out when the fellow passenger delivered it to our cabin later in the day The staff I reported missing case to did not seemed bothered when I complained. Other problems experienced included :

- being sent reminders several times to attend safety briefings when we actually attended and ship cards scanned. We had to point out they had a system problem and they eventually admitted several of the handheld scanners were out of order. Do not know what would have happened in a real emergency.

-delivering our copy passports ( needed for Japan apparently) to wrong cabin. Not in envelopes so the fellow passenger could see all our details - fortunately do not think he was a money launderer.

Response from VikingS, Community Team

Thank you for sharing detailed comments about your April cruise with us, Mrs. Winnard. Feedback from seasoned Viking guests, such as yourself, is instrumental in our success and very much...

Cabin Review

Cabin Deluxe veranda

Cabin was OK but access to wardrobe restricted due to position of bed side table.

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