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Alaska was on our "bucket list" so we started out with a 6 day NCL Land Tour from Fairbanks, ending in Seward. That trip alone was well worth it...but on to the cruise! Embarkation from Seward was a piece of cake. The first meal in Azura was bit slow and clunky but the food was good and we weren't in any big hurry! Overall the meals were fine, particularly the specialty restaurants. The food in the main dining rooms was "good", and the service was more than adequate. Specialty restaurants were SUPERB, especially Le Bistro and La Cucina! Our mini-suite was perfect and our Room Steward, Rolando did an excellent job keeping it clean and tending to any of our requests...kudos to Rolando! The extra USB ports were a nice add. Overall the refurbished ship was clean and redecorated nicely. I was a bit disappointed that the seats in the Stardust Theater were not replaced during the refurb. They were low and uncomfortable two years ago and they are the same now. We were so busy, we managed only one show..."Rock You Tonight". It was GREAT...wonderful singers, dancers and band. An awesome production! I do like the smaller ships like the Jewel where you do not need to make reservations to get into every event. The ship entertainment was good...some very talented folks. Lots of pop music & jazz. I do wish there was some "Classical" music on board, maybe in the main lobby. It might give the ship kind of a "high class" feel. (There is a grand piano there which I have never seen used.) The gym was clean and all the machines seem to be working. The bar service was spot on. I will say the wine in the wine tasting event was a step lower that those I've been to in the past...and believe me I am not a wine snob. But I did pay extra for some GREAT wine in the specialty restaurants. Of course you go to Alaska for the spectacular views and scenery. The glacier viewing was excellent. I did spot humpbacks on three occasions from our balcony. Lots of good "Kodak Moments". Just staring out the balcony at the snow capped peaks was awe inspiring (especially for a couple from "flat" Florida!) The best part of the cruise were the ports and excursions. We did the Zip Rider/Wale watching tour...WOO HOO, what an adrenaline rush! We did the Helicopter Ride to the Glacier and Dog Sled Mushing, which was probably the best shore excursion we've ever been on! We also did the Wilderness Glacier trip where we canoed up to a glacier...also an outstanding trip! Between my camera and my Go-Pro I took over 2100 pics...many great memories. Overall the ship, crew and cruise met all of our expectations. Kudos to General Manager Steve for running a tight ship. Kudos to Jenny, Group services Coordinator for coordinating the Meet & Mingle and kudos to Dilip our Concierge who was always ready to assist us! Now that Alaska is crossed off the bucket list, it's time for French Polynesia/Hawaii in 2020. THANKS NCL!

An Awesome Alaskan Adventure

Norwegian Jewel Cruise Review by Coprolite

2 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
Alaska was on our "bucket list" so we started out with a 6 day NCL Land Tour from Fairbanks, ending in Seward. That trip alone was well worth it...but on to the cruise!

Embarkation from Seward was a piece of cake. The first meal in Azura was bit slow and clunky but the food was good and we weren't in any big hurry! Overall the meals were fine, particularly the specialty restaurants. The food in the main dining rooms was "good", and the service was more than adequate. Specialty restaurants were SUPERB, especially Le Bistro and La Cucina!

Our mini-suite was perfect and our Room Steward, Rolando did an excellent job keeping it clean and tending to any of our requests...kudos to Rolando! The extra USB ports were a nice add.

Overall the refurbished ship was clean and redecorated nicely. I was a bit disappointed that the seats in the Stardust Theater were not replaced during the refurb. They were low and uncomfortable two years ago and they are the same now. We were so busy, we managed only one show..."Rock You Tonight". It was GREAT...wonderful singers, dancers and band. An awesome production! I do like the smaller ships like the Jewel where you do not need to make reservations to get into every event. The ship entertainment was good...some very talented folks. Lots of pop music & jazz. I do wish there was some "Classical" music on board, maybe in the main lobby. It might give the ship kind of a "high class" feel. (There is a grand piano there which I have never seen used.)

The gym was clean and all the machines seem to be working. The bar service was spot on. I will say the wine in the wine tasting event was a step lower that those I've been to in the past...and believe me I am not a wine snob. But I did pay extra for some GREAT wine in the specialty restaurants.

Of course you go to Alaska for the spectacular views and scenery. The glacier viewing was excellent. I did spot humpbacks on three occasions from our balcony. Lots of good "Kodak Moments". Just staring out the balcony at the snow capped peaks was awe inspiring (especially for a couple from "flat" Florida!)

The best part of the cruise were the ports and excursions. We did the Zip Rider/Wale watching tour...WOO HOO, what an adrenaline rush! We did the Helicopter Ride to the Glacier and Dog Sled Mushing, which was probably the best shore excursion we've ever been on! We also did the Wilderness Glacier trip where we canoed up to a glacier...also an outstanding trip! Between my camera and my Go-Pro I took over 2100 pics...many great memories.

Overall the ship, crew and cruise met all of our expectations. Kudos to General Manager Steve for running a tight ship. Kudos to Jenny, Group services Coordinator for coordinating the Meet & Mingle and kudos to Dilip our Concierge who was always ready to assist us!

Now that Alaska is crossed off the bucket list, it's time for French Polynesia/Hawaii in 2020. THANKS NCL!
Coprolite’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 11546
Clean, functional and comfortable. We didn't spend much time in the room. Rolando always brought us goodies!
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews