I used Cruise Critice prior to booking our trip. This is long, but I am including information that I was looking for prior to our trip.
*Convenient and cost-efficient way to see all the islands.
*Only cruise that offers this week-long option
We were at the back of the ship, port side. It was nice and quiet. We enjoyed the balcony, but didn't use it as much on this cruise because we were in port more than we were at sea. The bed was comfortable and nicely fits large luggage underneath. The room was very clean and comfortable, and our steward, Sandy, attended to anything we needed. The closet and room shelving has lots of cubbies and baskets to store your items during the week. Many other reviews had me worried about the room size. It is comparable to Princess balcony room sizes. I saw comments about this prior. Only one person can go between the bed and the wall at a time, especially if beds are pushed together to make a king size. It was fine for us. Larger people might have an issue with this. On the website it is unclear, but 'Family Balcony' just means that your room can adjoin to another one if you need it to.
Don't worry about being on the port side or starboard. About 50 percent of the time our boat had the better view in port while other times we didn't. It really didn't make a difference to the overall trip experience. On the one day we were facing the port building we were able to watch the hundreds of staff members do their safety drill and evacuate the boat. It made us appreciate how many folks it takes to make our time on the ship enjoyable. Thank you!
We took an Uber to Carlsmith Beach, per recommendation of locals. Fabulous if you just want to enjoy the scenery. Sea turtles! Public restrooms and changing area. Not crowded. Not much around the port within walking distance. I would suggest planning an excursion for this port so that you have a plan if the beach doesn't appeal to you. Hilo Urgent Care and Hilo Medical Center ER were wonderful to us on an unplanned excursion to the ER. Hope you don't need to go there.
They tender you in to the port, which was an excursion in itself. This was our favorite port for things to do within walking distance. They definitely appeal to tourists. Lots of shops and restaurants. Quaint port area. We ate at Kona Brewing Company. Enjoyed this!