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Costa Magica Review

4.0 / 5.0
Editor Rating
215 reviews

Zero Stars

Review for Costa Magica to the Baltic Sea
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2-5 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2019

This whole cruise experience was awful in so many ways.

1. Cleanliness: In the hallway outside our cabin it constantly smelled like sewage. Our toilet malfunctioned several times, threatening to overflow into the bathroom floor. The white towels and bath mat had coin-size brown stains on them. Carpets are filthy and stained, dining linen does not appear to be changed, and we encountered crusty dirty plates, bowls and cutlery in the “clean” stacks at the buffet more than once. The whole ship is peeling at the edges and needs a refresh.

2. Staff: Our cabin steward was lovely but beyond that, the chances of finding any remotely pleasant staff were bleak. Bar staff were rude. Harried customer service desk staff were openly disinterested in helping anyone. Our dining room server seemed depressed.

Cabin Review

70 Helpful Votes

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