• Write a Review
  • Boards
  • Log In
Queen Mary 2 (QM2) Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,342 Reviews

Food Poisoning on QM2

Queen Mary 2 (QM2) Cruise Review by Janet Betts

8 people found this helpful
Trip Details
  • Sail Date: Apr 2019
  • Destination: Transatlantic
  • Cabin Type: Standard Inside

Mostly staff were friendly and polite, but not all, a couple were vert curt and rude, and seem to begrudge serving you, except in our dining room in the evenings, which was always good. I am always polite and expect the same in return. I had terrible Food Poisoning after having Scrimp soup. The Medical team didn't seem interested, they just sent up some Paracetamols, which they promptly charged me for. Then whilst I was in bed recovering they wanted to send in chemical cleaners to the room. I was told that other's went down with this same Food Poisoning by someone on the ship, but Cunard are now denying this and putting it down to Novo virus. It was Food Poisoning! It took me weeks to recover.

Also, my companion on the ship had a terrible reaction to the shower gel. He couldn't see out of one of his eyes and he looked like he'd been in a boxing ring for days and done 6 rounds. They couldn't have cared less about that either.

Although the food made me ill the waitress at our table was delightful and the service from her and her colleague was excellent.

As well as this there was an awful smell of sewage coming up through the sink in our room.

The carpets were dirty in a number of places too. I don't know how they can call this 5 star?

I'd been on this ship before, but it has gone down hill.

Go on a cruise with another company, the Customer Services with this one are rubbish when you have a problem.

Janet Betts's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Standard Inside
Cabin IE E602

Clean, but smelt of sewage from sink, and was shabby.

Port & Shore Excursion Reviews

Previous ReviewNext Review
Janet Betts
1 Reviews Written
8 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Cunard Queen Mary 2 (QM2) Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.