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Emerald Princess Review

4.5 / 5.0
Editor Rating
1686 reviews
7 Awards

Nice cruise but diminished service

Review for Emerald Princess to Transatlantic
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Earl Florida
2-5 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: May 2019
Cabin: Balcony

Had been on Royal Princess five years ago and it was wonderful. Also, Princess Cruises seems to be the only cruise line with self-service laundry on each deck.

-Check-in at Port Everglades was chaotic. Different agents told us to go to different places.

-Luggage took almost 6 hours to come to our cabin.

Cabin Review

Balcony

Cabin BB

Comfortable cabin, even though it seemed to be much smaller than the one we had on Royal Princess.

Port Reviews

Casablanca

This excursion left the ship very late which resulted in the main attraction of the Royal Palace in Rabat being closed by the time we finally reached it. I complained to the Shore Excursions people who told me they had many such complaints and sent me an apology letter and gave me a 50% refund.

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