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Costa Magica Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
215 Reviews

First and last with Costa

Costa Magica Cruise Review by PWells

4 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: the Western Caribbean
  • Cabin Type: Balcony Classic

Went on a two week (back to back) cruise with my sister and my adult daughter. Girls cruise! SO excited. First time with Costa. We all enjoyed the cultural experience. Very few English speaking guests on board. We don't speak Italian or French but they had specific English embarkation and de-embarkation talks and any relevant announcements were given in 4 or 5 languages. The ship was beautiful! Most of the staff were great.

However - a few complaints. I've been on many cruises and this is the first time where sanitation was not a priority. You can enter the ship and any dining area without hand sanitizer. There is a container of it - but you have to look for it. It's usually off to the side or tucked away in a corner. I got horribly sick with tonsilitis. Our waiter told us that tonsilitis was going around the ship like crazy the month before we boarded. My daughter got sick with a gastrointestinal issue. Both of us spent some time in the ship's hospital. The med staff were great! But we all wondered if the lack of hand sanitizing caused this.

The second complaint was that the "Do Not Disturb" sign on the door was completely ignored. One time I was sleeping and an employee knocked and I had to get up to answer. The worst though - was when my daughter was sick - in the bathroom - nude - on the toilet - and an employee walked into the room (despite the Do Not Disturb sign) and OPENED THE BATHROOM DOOR!!! He didn't even knock first - just opened the door. My daughter screamed at him to get away. He left immediately. I don't think the guy was a pervert - just made a very stupid mistake. But seriously - who does that???? I was enraged when I heard what happened and went to the front desk to complain. They said the guy was new and just messed up. I do think they handled it well. An English rep called the room and talked with me - and later met up with us in person to make sure everything was ok.

We were warned not to expect great food. We were pleasantly surprised with the dining room and enjoyed many meals there. I was expecting some wonderful Italian food and was disappointed with what I had in that regard. Plus the eggs for breakfast were either disgusting (powdered) scrambled eggs or undercooked (sunny side up) ones. We did find plenty to eat though so it was ok.

Entertainment was not good. There WAS one comedian that was hilarious! He performed twice and we all loved him. The rest was so bad it was funny.

The cabin was great - the room steward did an excellent job.

The itinerary was great. Lots of interesting ports. Some I've never been to before.

Most of the staff spoke English - so no problem there. Getting on and off the ship wasn't as efficient as some cruises I've been on - but it wasn't bad.

Bottom line - I will not sail with Costa again. Don't like the lack of hand sanitizing and prefer the food I've had on other lines.

PWells's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Balcony Classic

Port & Shore Excursion Reviews

The beach was one of the most beautiful beaches I've ever seen. Beautiful!!

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