Cruise was part of 23 day Rockies and Alaska package. Paid extra $1200 to be upgraded to Verandah and had a cabin that was partially obstructed and the balconies from higher decks looked down on our balcony. Food in the main dining room was extremely patchy and not of the standard promoted. The embarkation process at Vancouver was very prolonged as guests were herded like cattle from area to area. Once on the ship the cabins were available which was a plus. Found it almost impossible to hear announcements as they are not on the ships TV. The information provided on the ship tv was respective and the same movies/ shows played all day. Our cabin attendants were helpful but were not fluent in English - great service with always replacing towels etc. The whole experience was mediocre at best and it is an experience I do not wish to replicate

Tired ship in need of refurbishment

Noordam Cruise Review by Regi1939

8 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Cruise was part of 23 day Rockies and Alaska package. Paid extra $1200 to be upgraded to Verandah and had a cabin that was partially obstructed and the balconies from higher decks looked down on our balcony. Food in the main dining room was extremely patchy and not of the standard promoted.

The embarkation process at Vancouver was very prolonged as guests were herded like cattle from area to area. Once on the ship the cabins were available which was a plus.

Found it almost impossible to hear announcements as they are not on the ships TV.

The information provided on the ship tv was respective and the same movies/ shows played all day. Our cabin attendants were helpful but were not fluent in English - great service with always replacing towels etc.

The whole experience was mediocre at best and it is an experience I do not wish to replicate
Regi1939’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VB 4125
Cabin is very tired with part of the bathroom tap missing and a piece falling off the bathroom basin.
Observation Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews