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This was our 4th Viking Ocean cruise and it pains me to only give the Orion a 4 star review. The Orion is definitely NOT an example of the Viking Ocean quality we have experienced on past cruises. Many new cruisers we talked to said they would not sail Viking again. Viking did a terrible job with communication. Our cruise documents stated we were sailing out of Yokohama, we sailed out of Tokyo Bay which created problems for those who booked hotels in Yokohama. Apparently due to the cruise being advertised as 23 days (it was 22 days) many had flights out of Vancouver the day after we arrived, plus Viking didn't have a berth for the ship so they offloaded our baggage in the middle of the night and then anchored in Vancouver Harbor. We had to tender for disembarkation. It was not as bad as it could have been but the next cruise pax were not allowed to board until 5:30 pm. that evening. FOOD: Manfredi's: food was sub par at best with entrees being so overcooked they were mostly inedible. The service was absolutely terrible. We ate there three times and cancelled our 4th reservation. Chef's Table: We had 4 meals there and most were excellent (didn't like the California one). The service was superior. For a 22 day cruise there were only 6 different menus so the choices were minimal. World Cafe: Eggs benedict under warming lights, no longer cooked to order. Omelette station nice, but the wait, long. The selection for both breakfast and lunch was tedious with most entrees tasting the same. All curries tasted alike. Sandwiched were no longer made to order. Main complaint however was the service with most waiters really not knowing what to do. At most breakfasts and lunches we were not offered beverages until our meal was almost finished. Restaurant: Most meals very good with a good selection to choose from. We would have liked to see some local offerings like Alaska Salmon, since we were in Alaska but none was offered. The service here was very spotty, some nights excellent, some nights not. In general most supervisors in the different restaurants seemed untrained and lazy, not really seeing the problems. Entertainment: Very good Port Talks: OK Enrichment: Very Good Cabin Stewards: Excellent Embarkation: Very good Disembarkation: Tenders Excursions: Nothing exceptional, except for expensive optional tours, mostly which were good. Planetarium: Interesting but a bit over hyped. Explorer's Lounger: Excellent servers We have signed up for another Viking Ocean Cruise so haven't given up on Viking. We just feel the crew in general needed more direction and training.

Where to begin? Tokyo to Vancouver

Viking Orion Cruise Review by Insanityx4

7 people found this helpful
Trip Details
This was our 4th Viking Ocean cruise and it pains me to only give the Orion a 4 star review.

The Orion is definitely NOT an example of the Viking Ocean quality we have experienced on past cruises. Many new cruisers we talked to said they would not sail Viking again.

Viking did a terrible job with communication. Our cruise documents stated we were sailing out of Yokohama, we sailed out of Tokyo Bay which created problems for those who booked hotels in Yokohama. Apparently due to the cruise being advertised as 23 days (it was 22 days) many had flights out of Vancouver the day after we arrived, plus Viking didn't have a berth for the ship so they offloaded our baggage in the middle of the night and then anchored in Vancouver Harbor. We had to tender for disembarkation. It was not as bad as it could have been but the next cruise pax were not allowed to board until 5:30 pm. that evening.

FOOD:

Manfredi's: food was sub par at best with entrees being so overcooked they were mostly inedible. The service was absolutely terrible. We ate there three times and cancelled our 4th reservation.

Chef's Table: We had 4 meals there and most were excellent (didn't like the California one).

The service was superior. For a 22 day cruise there were only 6 different menus so the choices were minimal.

World Cafe: Eggs benedict under warming lights, no longer cooked to order. Omelette station nice, but the wait, long. The selection for both breakfast and lunch was tedious with most entrees tasting the same. All curries tasted alike. Sandwiched were no longer made to order. Main complaint however was the service with most waiters really not knowing what to do. At most breakfasts and lunches we were not offered beverages until our meal was almost finished.

Restaurant: Most meals very good with a good selection to choose from. We would have liked to see some local offerings like Alaska Salmon, since we were in Alaska but none was

offered. The service here was very spotty, some nights excellent, some nights not.

In general most supervisors in the different restaurants seemed untrained and lazy, not really seeing the problems.

Entertainment: Very good

Port Talks: OK

Enrichment: Very Good

Cabin Stewards: Excellent

Embarkation: Very good

Disembarkation: Tenders

Excursions: Nothing exceptional, except for expensive optional tours, mostly which were good.

Planetarium: Interesting but a bit over hyped.

Explorer's Lounger: Excellent servers

We have signed up for another Viking Ocean Cruise so haven't given up on Viking. We just feel the crew in general needed more direction and training.
Insanityx4’s Full Rating Summary
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Cabin Review

Cabin 5030
We really didn't care for the cabin. We prefer a DV. The room was larger but the door to the balcony was very small and the curtain kept getting caught in it. The drawers in the closet limited our hanging space for clothes and weren't needed. The champagne was nice as was the beer and alcoholic beverages but didn't really use much of it. Might have been different on a warmer cruise. We like that you can turn off the heated floors as they can get quite hot.
We did have issued with shower temperature going from scalding to freezing in a matter of seconds, but the third shower valve finally fixed the problem.
Nuts instead of potato chips were appreciated.