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We chose this 23 day cruise from Genoa to Stockholm only to find out 2 weeks before we left that it was in fact 3 separate cruises. This meant we had to change cabins 3 times ! Food was always cold no matter what time you ate. Even if you were there at opening time. Nearly all announcements were in Italian or Spanish. Also entertainment. No such thing as queuing for anything, it is just push and shove wherever you go, especially when going ashore. Several Shore Excursions cancelled because they don't have English speaking guides. Very quick to take your money though. Fight to get it back. Not enough drink waiters at busy times. Cabin crew do the best they can in the time given them but don't expect clean glasses every day because you only get them on the first day, after that you wash them yourselves. Never again!!

Costa Chaos

Costa Magica Cruise Review by hilary51

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Mediterranean
  • Cabin Type: Balcony Classic
We chose this 23 day cruise from Genoa to Stockholm only to find out 2 weeks before we left that it was in fact 3 separate cruises. This meant we had to change cabins 3 times !

Food was always cold no matter what time you ate. Even if you were there at opening time.

Nearly all announcements were in Italian or Spanish. Also entertainment. No such thing as queuing for anything, it is just push and shove wherever you go, especially when going ashore. Several Shore Excursions cancelled because they don't have English speaking guides. Very quick to take your money though. Fight to get it back.

Not enough drink waiters at busy times. Cabin crew do the best they can in the time given them but don't expect clean glasses every day because you only get them on the first day, after that you wash them yourselves. Never again!!
hilary51’s Full Rating Summary
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Cabin Review

Balcony Classic
Cabin BC
We had 3 cabins. All ok except suite had a shower over bath anyone with mobility problems would have trouble getting in the shower.
Caravaggio Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins